A new survey out of the U.K. by J.D. Power & Associated in association with automotive resource What Car? might be great new for Lexus… but it’s quite the opposite for both Chrysler and its new bosses at Fiat.
The Vehicle Ownership Satisfaction Study (VOSS) lets owners of three year old cars rate those vehicles and Chrysler did not do well. In fact, it finished dismally, ranking in the second last place.
You might think Chrysler’s new bosses at Fiat wouldn’t be too pleased about the results, but Fiat has its own problems, with a ranking of dead last.
The survey includes info on vehicle quality and reliability, appeal, ownerships costs and overall satisfaction. In total 15,700 online interviews were conducted for 29 brands on 101 models.
Lexus topped the list (for the ninth consecutive year), followed by Honda and then Mercedes-Benz.
[Source: J.D. Power & Associates]
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