Home / Auto News / News article: PSA: Toyota Answers Top 10 Questions About the Sticking Accelerator Pedal Recall - AutoGuide.com News
 |  Jan 29 2010, 5:27 PM

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With the seemingly endless recall notices from Toyota over the past week, the automaker has decided to send out a list of Top 10 questions an answers that its customers might have. We’ve tried to answer many of them through several articles all week long.

For vehicles involved in the pedal recall see here:

Recall Notice: Toyota Recalls 2.3 Million Vehicles for Sticking Accelerator Pedal

For what to do if your vehicle does unintendedly accelerate, see here:

Owners Should Keep Driving Cars Despite Safety Issue Says Toyota

See after the jump for Toyota’s Top 10 Questions and Answers about the Sticking Accelerator Pedal Recall:

Toyota Answers Top 10 Questions About the Sticking Accelerator Pedal Recall

Top 10 questions (and answers) that we see you are asking about the sticking accelerator pedal recall. Please also looks at Frequently Asked Questions For Sticking Accelerator Pedal Recall and Suspension of Sales on this site.
1. Is my car safe to drive until a fix is issued?

The condition is rare and generally does not occur suddenly. It seems to occur when the pedal mechanism becomes worn and, in certain conditions, the accelerator pedal may become harder to depress, slower to return or, in the worst case, stuck in a partially depressed position.
2. What do I do if I experience a sticking accelerator pedal before the fix is finalized?  Should I bring my car to a dealer?
If you are experiencing this condition, immediately contact your nearest Toyota Dealer for assistance. No action is required at this time unless you feel you are experiencing this condition.

For details on what you should do if you experience a sticking accelerator pedal while driving, please review the Frequently Asked Questions For Sticking Accelerator Pedal Recall and Suspension of Sales on this site.
3. What is the actual issue affecting accelerator pedals? (in layman’s terms)

In rare instances, there is a possibility that the affected accelerator pedal may stick in a partially downward position or slowly return to the non-pressed position.
4. Is there actually a problem with the vehicle’s computer/Electronic Control Unit?
Absolutely not. Toyota has never found an incident of unintended acceleration caused by the vehicle’s computer/electronic control unit.
5. Can I return my vehicle to Toyota if I purchased it in the five day period between the recall was announcement and Toyota stop sale on my vehicle?  What are my options?
Toyota will work with customers who have concerns about their vehicles on a case-by-case basis.
6. How will Toyota handle fixing all affected vehicles in a timely manner?
Toyota is currently finalizing its recall remedy plans including a rapid deployment strategy of said remedy. Please continue to visit this site for updates on the recall.
7. Is this different than the Floor Mat Recall?  If so, how?
There are two different recalls.  Some vehicles are affected by both.
Sticking Pedal Accelerator Recall: The condition can occur in rare instances, over time, under certain environmental conditions – there is a possibility that certain accelerator pedal mechanisms may, mechanically stick in a partially depressed position or return slowly to idle position.
Potential Floor Mat Interference with Accelerator Pedal Recall: This condition is the potential for an unsecured or incompatible driver’s floor mat to interfere with or entrap the accelerator pedal and cause it to get stuck in the wide open position. Toyota has determined that this condition can occur in vehicles in which the driver’s side floor mat is not compatible with the vehicle and/or is not properly secured.
8. What if my vehicle is affected by both recalls?  Which will be addressed first? It is Toyota’s intention to remedy both at the same time.
9. Why are mechanically similar Lexus and Scion vehicles not affected by this recall?
The recall affected pedal is confined to one of Toyota’s suppliers. That supplier’s pedals are not used on Lexus and Scion vehicles.

10. Which models are affected by the sticky accelerator pedal recall/stop sale?
Toyota’s accelerator pedal recall and suspension of sales is confined to the following Toyota Division vehicles:
* Certain 2009-2010 RAV4,

* Certain 2009-2010 Corolla,

* 2009-2010 Matrix,

* 2005-2010 Avalon,

* Certain 2007-2010 Camry,

* Certain 2010 Highlander,

* 2007-2010 Tundra,

* 2008-2010 Sequoia
Highlander hybrids and Camry hybrids are not affected by this action and will remain for sale.

Further, Camry, RAV 4, Corolla and Highlander vehicles with VINs that begin with “J” are not affected and will remain for sale.

  • REGINA

    I WENT THROUGH AN ACCIDENT DUE TO THE PEDAL STICKING AND IT WAS ALL THE WAY DOWN IN AN INSTANT AFTER 50 MPH BRAKING AND THEN EASING OFF AND AUTOMATICALLY RESUMING A SPEED UN BEKNOWNST WITH JUST A TAP OF THE GAS PEDAL WHILE SWITCHING LANES IN 15MPH TRAFFIC. I SMASHED INTO THE VEHICLE IN FRONT OF ME ON AN ANGLE AND JUST MISSED THE GUARD RAILS MADE OF CEMENT ON THE EDGE OF THE HIGHWAY. THE CAR IN FRONT I HIT WAS AN OLD CAMRY WHICH SUSTAINED NO DAMAGE. MY CAR WAS MULTI SCATHED WITH PAINT MISSING AND DEEP SCRATCHES. I WAS UNHURT JUST SEVERLEY SHAKEN AND FEARFUL OF HAVING TO GET BACK IN THE CAR TO DRIVE TO WORK. I PROCEEDED THE NEXT DAY TO THE NEAREST DEALER. THEY TESTED THE CAR AND SAID COMPUTER REGISTERED NOTHING. THE CAR WAS FINE. I WAS FRIGHTENED TO DRIVE AGAIN. A FEW DAYS LATER I DROVE TO ANOTHER DESTINATION TENSELY EASING OFF THE PEDAL AND RE TAPPING IT AGAIN ON AND OFF WHILE DRIVING FRIGHTENED. AS I SLOWED TO APPROACH A TOLL BOOTH , GO THROUGH AND TAP AGAIN ON THE PEDAL, THE CAR WANTED TO TAKE OFF AGAIN. THIS HAPPENED 3 TIMES PLUS THE ACCIDENT. I AM NOT COMFORTABLE OWNING NOR DRIVING THIS CAR EVER AGAIN EVEN WITH THE FIX THAT THEY CLAIM. IT IS TO MY UNDERSTANDING THAT SOMEONE ELSE WAS USING THE CRUISE CONTROL AND THE CAR STILL DID THE SAME THING. THEREFORE, I DO NOT BELIEVE I SHOULD BE HELD TO A CONTRACT THAT DOES NOT GUARANTEE ME THE SAFETY IT STATES AND I SHOULD NOT BE FORCED TO DRIVE MY CAR NOR KEEP IT. TOYOTA DID HOLD MY CAR FOR THE “FIX” AND ARE PAYING FOR A RENTAL BUT ARE FORCING ME TO TAKE BACK MY CAR AS SOON AS THE PEDAL RECEIVES ITS NEW PARTS. I WILL NEVER FEEL SAFE IN THAT CAR, AND I AM TRAUMATIZED ABOUT DRIVING NOW IN GENERAL. I MUST DRIVE NOW AS MY MOTHER IS IN THE HOSPITAL SERIOUSLY ILL AND I FORCE MYSELF EVERYDAY TO GO TO SEE HER. I TRULY WANT MY MONEY BACK AS THIS IS A LASTING MENTAL ISSUE FOR ME NOW.

  • Terry

    Regina: Really? I find this story hard to believe. this is made up from some union worker in a GM plant.

    My wife and I each have a “recalled” toyota vehicle and will keep driving them.

  • turnip

    I just bought out my 2007 Camry lease during this spectacle. I’ve had it for 3 years, so the honeymoon is over, but where are you going to get more miles for the buck. I’m betting that this all will be forgotten by most of the public in less than a year or two, when the Camry will be traded on the same year Lexus ES350. . you know, another one with ‘problems’.

  • Panic Mecanik

    Isn´t it funny that only in the USA accidents happened? No accidents was reported in other Countries!!!Did annyboddy maybe mentioned that GM racalled 500,000 Opels because of one or another problem? And Honda How much was reacalled there? And what about Volkswagen?? Oh don´t forget the great Mercedes, there it is rather ssshttt please don´t say anything!!!!Then you read such a bunch of cr_p what this Madam wrote here!It is Bullsh_t.Or she went to a backyard mecanic who had no idea of up to date Tecnical features of a car.No Toyota Dealer will send you back on the road after an accident.And by the way such an incident won´nt be registered in the Boddy Computer.Therefore it is for me not clear how your dealer could send you back on the road without investigating your claim or better said your Issue intensivly!!!
    This is only an attack on Toyota becauce they outsell all the other makes.And this is the best way to discredit them.
    P.S. I don´t work for Toyota!!!I don´t get paid by Toyota but my first car was a Toyota And my Family only bought Toyota´s since 1969!!And my last Car will also be a Toyota!!!!