Toyota has just announced that it will recall the Lexus GX460 luxury SUV in order to update the vehicle’s stability control software. The recall applies to just 9,400 2010 model year SUVs – which only recently went on sale. This recall comes as just a few weeks ago Consumer Reports issued a “Do No Buy” label for the GX460 after its testing showed that the vehicle stability control (VSC) program allowed the car to slide completely sideways during emergency maneuvers – which could cause a rollover in real world circumstances.
“Toyota’s objective is to provide a high level of safety and quality, while meeting or surpassing governmental regulations. Our engineers have conducted tests to confirm the VSC performance issue raised by Consumer Reports, and we are confident this VSC software update addresses the concern,” said Steve St. Angelo, Toyota chief quality officer for North America.
Toyota says all Lexus dealers will have the new software by the end of April, at which point owners are encouraged to make an appointment to have the new software installed. Owners will also be contacted by Toyota in late May.
“From the moment we heard about this issue, Lexus and our dealers acted quickly to resolve the situation. Our dealers will now personally reach out to customers to set up appointments to make this modification. Lexus has always been about providing exemplary customer satisfaction and this will be another opportunity to demonstrate that,” said Mark Templin, Lexus group vice president and general manager.
In addition, GX460 owners who aren’t comfortable driving their vehicle until that point will be given a loaner vehicle by their dealership until the recall work can be completed.
Official release after the jump:
Toyota Announces Voluntary Recall on 2010 Model-Year Lexus GX 460 to Update Vehicle Stability Control Software
Detailed information about this recall is available through Lexus Customer Satisfaction at 1-800-25 LEXUS or 1-800-255-3987 or at www.lexus.com/recall.