Toyota‘s recall issues just keep coming, with news from the Japanese automaker that it will recall 50,000 Sequoia SUVs from 2003. The problem with the trucks stems from the Vehicle Stability Control (VSC) system, but it is quite unlike the VSC problem recently identified in the Lexus GX460 – which was recalled for a stability control system that did not engage enough.
According to Toyota, the Sequoia’s VSC system could activate at low speeds (roughly 9 mph) causing a loss of acceleration for a few seconds. As a result the vehicle may not accelerate as quickly as the driver expects. Toyota says it changed the VSC system part-way though the 2003 year production, published a Technical Service Bulletin on the issue and that roughly half of the affected vehicles have already been fixed under standard warranty claims.
Toyota says no injuries or accidents have been reported due to this issue.
All 2003 model year Sequoia owners (including those who already had the vehicle serviced) will receive a letter from Toyota starting in late May to schedule a recall fix appointment. Those who already had the issue fixed at their own expense will be reimbursed by Toyota.
Toyota Sequoia owners seeking more information are asked to visit www.toyota.com/recall or call the Toyota Customer Experience Center at 1-800-331-4331.
Official release after the jump:
Toyota Announces Voluntary Recall on 2003 Model-Year Sequoia to Upgrade Program Logic in Vehicle Stability Control System TORRANCE, Calif., April 28, 2010 – Toyota Motor Sales (TMS), U.S.A., Inc., today announced it will conduct a voluntary safety recall on approximately 50,000 early-2003 Model-Year Toyota Sequoia sport utility vehicles to upgrade program logic in its Vehicle Stability Control (VSC) system.
The VSC system can help control a loss of traction in turns as a result of front or rear tire slippage during cornering. In vehicles without the upgrade, the VSC system could, in limited situations, activate at low speed (approximately 9 mph) for a few seconds after acceleration from a stopped position and, as a result, the vehicle may not accelerate as quickly as the driver expects. There have been no reported injuries or accidents as a result of this condition.
Toyota instituted a running production change during the 2003 model year and published a Technical Service Bulletin to address this issue when it was first identified in fall 2003. Since that time, Toyota has been responding to individual owner concerns by replacing the Skid Control Engine Control Unit (ECU) in Sequoias impacted by this condition. Of the approximately 50,000 vehicles included in this recall, approximately half have already been serviced under warranty.
Steve St. Angelo, Toyota chief quality officer for North America, said: “Toyota is committed to investigating customer complaints more aggressively and to responding quickly to issues we identify in our vehicles. As a result, we are voluntarily launching this recall to ensure that as many 2003 Sequoias as possible are serviced to the full satisfaction of our customers.”
Starting in late May, Toyota will begin mailing letters to all 2003 Model-Year Sequoia owners included in this recall, including owners of vehicles that have been previously serviced. If a customer has previously paid to replace the Skid Control ECU for this specific condition prior to receiving a letter, the customer should mail a copy of their repair order, to the following address for reimbursement consideration: Toyota Motor Sales, U.S.A., Inc., Toyota Customer Experience, WC 10, 19001 South Western Avenue, Torrance, CA 90509.
Detailed information and answers to questions are available to customers at www.toyota.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331.