Chevrolet Cruze Recalled for Fire Risk: Every Car Included

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Chevrolet Cruze Recalled for Fire Risk: Every Car Included
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Things aren’t looking so hot for the Chevrolet Cruze, or maybe just the opposite depending on your perspective.

GM just announced that it is recalling all 413,418 of its 2011 and 2012 Cruze sedans because of a fire risk in the engine compartment. In all fairness, the recall doesn’t affect cars built after May, but that represents a negligible number compared to the overall figure. The decision comes after scores of complaints for the same issue were filed with the National Highway Traffic Safety Administration (NHTSA) about fires igniting in near-new cars.

“Improper engine oil change procedures on these vehicles can result in the spilling or dripping of oil,” GM said. “If oil contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, resulting in a possible engine compartment fire.”

The automaker also said the necessary repair will take about 30 minutes and will be carried out free of charge.

“The 2011 Chevy Cruze was driven by our daughter. She was driving 35 mph when she noticed smoke coming out of the hood. She pulled over and in a matter of minutes the car was in flames,” one complaint filed with NHTSA said.

How so many vehicles could fall victim to “improper oil changes” is undisclosed. It also isn’t clear how Chevrolet plans to fix something it seems to be blaming on negligent service stations, but one way or another customers are being promised a solution.

News of such a widespread recall can’t be good for business and it leaves GM looking a little silly after receiving its best-ever performance in J.D. Power’s Initial Quality Study.

“The most important thing for our customers to know is that we are proactively working to assure the Cruze is the safe and durable car they purchased,” GM Vice President of Global Quality Alicia Boler-Davis wrote in a statement.

  • Jonesy

    What a terrible car. Let them burn!

  • SIRJR

    As a 2012 Cruze owner, with one DIY oil change performed, one would almost have to purposely pour oil onto the hot engine/exhaust system. If you drain the oil before removing the oil filter, there is almost no oil remaining when one removes the oil filter. Unfortunately, because of the location of the oil filter, if people do not pay attention to what they are doing or remove the filter before the oil has drained down, oil will invariably drip onto the engine. Although I love a top mounted oil filter, GM did not make the location idiot proof.

  • Thatsme

    To find a flaw withing 12-14 months of production I find acceptable. To have a recall that covets 10 years of vehicles like the resent Toyota, Nissan and Honda one are unacceptable

  • http://profile.yahoo.com/J2T4LM3FB2MJ3XFXXORS3XI6PU chavitz chavis

    Gm and Ford are notorious for making junk cars with the help of  “friendly”media.

  • Bbaeb2011

    I’m still buying one, it’s called being careful and operating and maintaining your car to manufacturer recommendations. I have an 86 Chevy pick up and I once spilled oil onto the valve cover and header. After she hit running temp things got smokey! A little precaution goes a long way with cars. You should also burn premium fuel in order to keep the turbo clean. Obviously these days people are incapable of owning vehicles

  • Obermd

    Last month I actually counted the number of distinct NHTSA complaints about Chevy Cruze fires.  For both 2011 and 2012 I came up with fewer than 12.  AutoGuide’s reporter/writer is either an idiot or doesn’t count.

    GMs solution appears to be along the lines of cutting a hole in the under-engine debris shield.  This hole will enlargen the existing hole directly below the oil pan drain plug.

  • UlyssesSG

    If I recall correctly, the Chevrolet Cruze and variants such as the Holden Cruze have been on sale since model year 2009 in other countries and markets around the world. Has this oil change-fire hazard issue also reared-up its ugly head in places outside North America? If it’s solely an American problem, then it casts a dark shadow indeed over how the car was modified, adapted and reconfigured (some might say ‘”cheapened-up”) to satisfy the people in marketing and accounting.
    One can’t help but wonder how many other corners have been cut to meet price point and profit margin targets. Blow this car with shortcuts and Chevy will lose another generation of car shoppers to the likes of Nissan, Toyota, Honda, Hyundai, Kia and Volkswagen.

  • Wmcarroll13

    At 50 years old, the Cruze is my first chevrolet. I fell in love with this car the first time I took it on a test drive. I have own the car for 11 months and it may be one getting the recall. This does not change my mind about the car. Every year there is one recall or another on cars, the Cruze is a great car and mine will soon be paired with a second one for my wife.
    Keep up the good work Chevrolet,
    William

  • guest

    I am so incredibly disappointed with this car that i can’t even take it. I’ve owned it for only a year and i’ve had to have the back break light changed because it wasn’t sealed properly, the ac condensor changed because it was “punctured by a rock” that the dealership refused to consider under warranty until i called the corpoarte office, my thermostat replaced, the nozzle for the windshield wiper fluid replaced, and now this. I literally have to take it in every 2 months for some new issue. I will NEVER buy another chevy. If I keep this car another year I will be very impressed with myself!

  • George3000

    The Chevrolet Cruze is such a great car, I don’t know what people are complaining about. This is the first problem I have had in 2 years with this car. And besides, I’ve had Honda’s that have been recalled too, it’s a normal part of owning a car. The best part about the Chevy Cruze has to be the great handling though, yes it looks fantastic, but the driving is so fun!

  • Loves Drum Circles

    Well I, for one, am planning on lighting myself on fire as a show of solidarity with my best friend, the Chevrolet Cruze.

  • Patricialeger1952

    I am very disappointed in my Chevy Cruise because if you really think about it  what would you do if you are always in your car  and all of a sudden you areon a lonely road at 9 or 10 o clock at nite by your self and the car starts smoking and you have to get out how dangerous is that for a lady? I thnk that the sales man that sold me my car ,I will call him tomorrow because he should have tried to at least lead me to another purchase. I AM VERY WORRIED ABOUT BEING IN A FIRE AND NO WHERE TO GO ON A LONELY BACK ROAD COMING FROM   MY JOB!!!!!!!!!

  • Nawton

     your an idiot. Take it to Chevy and they will fix it. Stop complaining and get off your butt and get it fixed. What a winier.

  • Ozzy7579

     Just wish it had just a few more Horses under the hood

  • Guest

     You are correct. and if you take the skid plate off first and then clean off the excess with brake clean you are good to go.

  • Ozzy7579

    And to Luke Vandezande, You are just as dumb to say things arent looking good. Lets take a look at a few others shall we. Ford Exploder Recalled for tires exploding while driving. Toyota, They drive them selves to kill you. Honda, Let see how fast our transmissions will blow up! and several others. This is something that can be avoided by some basic care. the others are real issues that have to be fixed by the dealer. This you can fix by yourself or by bringing it to GM. At least GM dosnt deny they issue like all the rest have. They came out and just said there could be an issue not that there is one. It is a service precaution you dumbass!

  • Binyong

    This is a car very good car but in China is the low price match pit dad one of 1.6 T Cruze need 160000 yuan GM was the only Chinese ah who call China pit of the consumer market big

  • Bobby

     I think you should burn for making such dumb comments.

  • Bobby

     Yeah, in 1970.  Wake up and join us in the 21st century.

  • Bobby

     Surrrrrre you did.  Nice fake post, surprised you didn’t mention “Government Motors” in this made up crap.

  • Bobby

     He’s completely lying.  Just some Fox News devoted drone thinking he can take down a multi-billion dollar corporation by posting on the “internets”.

  • guest

    what is your purpose on this site. all you do is bash people for a complaint. What would be the point of me making that up. you’re a moron.

  • Jimy

    Have my cruze for exactly 1 year yesterday with a little over 13000 kms…so far a great car after I had swore to never by another gm product (2 Blazers with nothing but problems).
    My only complaint is the fix GM is offering….cutting the shield out that in my opinion helps protect the underside of the engine components! Lousy fix GM, should have came up with a better solution…in the mean time mine is staying in place! I will deal with any spillage that may occur.

  • Crapmail

    We had our Cruze fixed at the dealership. Now we have a loud whistling noise. I don’t think their fix is a fix at all and it sure looks crappy underneath the car now.

  • Jimy

    shouldnt have done it…

  • Crapmail

    Didn’t know

  • Chevydon40

     You took a rock to the condensor and blame GM, your not right in the head

  • Chevydon40

     You are funny and still not right in the head!

  • Sdladywolf79

    I just took my 2012 Chevy Cruze to the dealer for recall warranty work for the fire hazard, and was extremely disappointed in what they did to “modify” the reflector pan below the engine compartment.  The dealership actually cut away part of the shield, exposing the exhaust and parts of the engine now to the elements (snow, mud, and road grime).  The worst part was they were not even neat with the modification, and it looked like they used a dull knife to make the cut.  We are very disappointed in the repair.  They could have cut a relief in the shield, which would still protect the underside of the engine while allowing any collection of oil to drip through enabling it to be collected in a pan during oil changes.  Owners, beware of shoddy dealership work for this problem.

  • dh

    dont blame the car if morons change the oil on the vehicle

  • sirjr

    Three oil changes on my Cruze and not a drop of oil from the oil filter housing. Keep getting recall notices from the dealership. If I have to bring the vehicle in for any warranty work, I’ll probably remove the shield as I do not want them to cut it up. My Cruze has been great; 33 mpg around town and 39 – 40 mpg highway. All I have had to do on the vehicle is change the oil and rotate the tires.

  • Casey

    To be honest, GM realized there was a design flaw and changed it to add a protective plate on the 2012 models.

  • Bobby G

    2011 chevy cruze needed service so I took it to a chevy dealer. Oil and filter. The next day, oil was leaking from under car, Took it back, could not find problem, Service manager invited me to shop, what a mess, $90 an hour and they have kids changing oil.
    Oil not from plug or filter, but from plastic underhousing. Oil now all over my garage floor
    Going back to dealer hopefull they will find the problem.
    Chevy- dissatisfied customer