Despite pledging not to rent cars under recall before repairing them, Enterprise Holdings, parent company to Enterprise, National and Alamo car rental agencies, now wants an exemption to rent certain unrepaired vehilces, provided customers are given notice.
That announcement stands in contrast to what we reported late last month and to what Senator Barbera Boxer expected after the company suggested the opposite. Having read that, you might be thinking twice about where your next rental car comes from, but should you?
A line sits between renting cars with minor issues that don’t compromise safety and sending someone off with a car recalled for having dangerously rusted rear struts or faulty breaks. Days after its launch, for example, the Scion FR-S was recalled for an issue related to its owner’s manual. The question then becomes how wide that line is, and what sits on it.
Thomas Laffey, general counsel for Enerprise argued that point in a latter to Boxer last month according to the Detroit News, but Boxer isn’t convinced. “You can just see the loopholes being created,” she said during a Capitol Hill press conference.
Last month Enterprise CEO Andy Taylor told Boxer in a letter that the company would not rent vehicles under recall and that it would work for federal legislation to make the policy mandatory, but she said that pledge still fell short.
As Laffey said, some recalls don’t affect how safe a car is to drive, so offering a reasonable exemption might be fair. Then again, a company could conceivably use that to argue or renting cars that aren’t actually safe.
[Source: Detroit News]