It seems these days that there are a lot more questions for Fisker than the automaker can provide answers for, but in a recent town hall meeting with its customers, Fisker conducted a Q&A and published the responses.
Fisker is holding town hall meetings with its customers via telephone in order to address and discuss “everything that’s going on with the car” according to Roger Ormisher, Fisker’s head PR director. These Q&A sessions offer the automaker a chance to speak to owners while answering popular questions they all may have. The American automaker is even considering implementing an owners council, so that current owners can spend time talking to Fisker about upgrades and changes to the Karma model.
It’s clear by looking over the Q&A that Fisker is well aware of the problems and issues the Karma has. The automaker addresses its Command Center and admits that they are working on improving its functionality and interface. They however do not have any immediate plans to update the Navigation System. Fisker also updated its customers on the status of the Solar Animation Screen in the Control Panel, saying that it’s still a work in progress with no estimated completion time.
In addition, Fisker admits that there is an ongoing Bluetooth issue with its Karma model and it is currently looking at ways to improve the performance. Most importantly however, Fisker confirms that the A123 battery exchange program is on track to begin in the fourth quarter of this year once the new battery packs are available. Owners will be contacted later this year in order to have their batteries exchanged.
[Source: Fisker Buzz]