Saab Customer Support Program Launched

Saab Customer Support Program Launched

Saab is dead, but that isn’t stopping Saab Parts North America (SPNA) from launching a support program for recent owners.

It’s called the Saab Secure program, and it offers support to customers who bought 2010 and 2011 Saab vehicles and are left without any warranty coverage after the company went bankrupt.

“Just over a year ago the news was not good.  Saab owners in North America and globally had just learned of the bankruptcy of (Saab),” said SPNA president and CEO Tim Colbeck. “Today they are hearing some good news about parts, service and vehicle coverage.  It is news Saab owners and the Saab network deserve, and I’m pleased to announce our new programs and partner companies, who are all committed to serving Saab owners in North America.”

Under the program, eligible owners can bring their vehicles in for a free oil change, which starts the limited lifetime protection plan. That plan continues for the life of the vehicle as long as the owner maintains their vehicle within the required intervals at an official Saab service center.

Model year 2010 and 2011 vehicles with up to 70,000 miles are also eligible for more comprehensive coverage plans which their owners may buy. Those packages range from a basic powertrain package all the way up to comprehensive component coverage available in single to five-year terms.

Last month, SPNA and GM entered into a warranty services agreement to allow SPNA to provide service to Saab vehicles from 2009 and prior which were still under GM warranty.

Discuss this story at

  • gadgetposter

    This is all well and good but not a lot of good it does us if the parts that are actually needed are unavailable.  I have a 2011 Saab 9-5 with HUD and LDW.  The windshield is cracked that started with a stone chip.  There is not a single one in existence.  None in North America and Saab Sweden parts says the company that made them has gone bankrupt and there is no ETA.  

  • Scraffd

    That’s horrible!  I feel really bad for you.  I have a different model and will need a windshield soon.  Hopefully there is something out there for us.

  • Shahanj

    anyone could consider Scanwest Autosport – they refurbish Saabs in Seattle and when I sell (give) my 1988 Saab 9000T to them, they will take the parts and refurbish another car that needs the parts. They took my t-boned 900 and did the same thing. I am sure there are other places that do mucch the same thing in larger communities.

  • Contact

    We have few used parts, feel free to contact us

  • jkldfgdfsg

    Just to be clear, you can find the 9-5 windshields, just not the ones that support the HUD and lane assist. So it’s not ideal, but it’s not like you have to drive around without a windshield.