The Cadillac User Experience (CUE) infotainment system may have been a leap forward in technology, but its software has received its fair share of complaints for being slow and unresponsive.
Luckily, when issues arise with technology that’s software related, at the very least an update can resolve many of those issues. The American automaker is working hard to update its infotainment system to improve the haptic feedback on both the touchscreen and the “virtual” buttons, two major areas that consumers have been complaining about.
The CUE update will be available for the XTS and ATS models, returning a quicker vibration when users touch the interface or central control panel. Unfortunately, the update won’t come over-the-air, but rather through Cadillac dealerships – which may be a pain for some. It seems like Cadillac has been learning from its first-generation CUE, as the automaker admitted that future systems will have a different mix of screen controls and hard buttons rather than touchscreen-based controls and capacitive-touch controls. Currently there aren’t any knobs or physical buttons for the CUE, which has also left owners complaining.
No official date has been announced for the release of the CUE’s system update.
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