Porsche, Cadillac Top Brand Loyalty Improvements in Q1: Polk

Porsche, Cadillac Top Brand Loyalty Improvements in Q1: Polk

Porsche and Cadillac saw the biggest jumps in brand loyalty in the first quarter of 2013 while Ford retained its crown as the overall brand loyalty leader.

Thanks to Cayenne owners, Porsche saw a 9.5-percent jump in brand loyalty from first quarter 2012 (32.6%) brand loyalty to first quarter 2013 (42.1%). The Cadillac CTS helped the American automaker make up some ground in brand loyalty with an 8.3-percent jump from 39.1 percent to 47.4 percent. In third place for the first quarter of 2013 was Mazda, increasing from 29.2 percent to 37.0 percent thanks to the Mazda3.

SEE ALSO: 2013 Porsche Cayenne Review – Video

But the crown still belongs to Ford with 65.1-percent brand loyalty for the first quarter of this year. It saw a modest increase of 3.3 percent, but when you’re already retaining so many customers it’s hard to see a substantial increase.

The data was compiled from brands with at least 1,000 former new vehicle buyers returning to the U.S. market in the first quarter. 13 brands in total experienced a larger jump than the industry average of 2.6 percent. For Q1 2013, the industry brand loyalty average was 51.5 percent.

Head to the source link below to see a full list of automaker’s brand loyalty improvements.

[Source: Polk]

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  • MistyGreen

    Why don’t they show who decreased in popularity? I’m curious about that too.