Due to a new supply-management system at BMW’s Dingolfing, Germany warehouse, the German automaker is struggling to deliver spare parts on time, slowing repair times.
Approximately 10 percent of the spare parts are not immediately available at the automaker’s central warehouse due to the system changeover, which started over two months ago. And despite BMW having workers on extra shifts to help shorten the wait, the delay is affecting BMW repair shops globally. Orders for BMW’s 40 parts distribution centers originate at the Dingolfing facility, and the warehouse also supplies 300 repair shops in Germany directly.
Named ATLAS, for “advanced parts logistics in after sales,” the project was started in 2009 with a target to fully integrate the system within three years. IBM was originally the main contractor on the project, but is no longer involved according to an IBM spokeswoman.
Delays have been experienced worldwide, including China and America, especially for special order parts.
[Source: Detroit News]
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