In the wake of one recall, Chrysler is crying “mea culpa” on another exposed by the previous fix.
A recall Chrysler carried out in May, 2013 saw roughly 296,000 Jeep Grand Cherokees and Commanders called back to have their the final drive control units re-flashed. But after carrying out the update, which was meant to fix an issue that caused some vehicles to shift themselves into neutral, owners began reporting a warning light saying their four-wheel drive system needed to be serviced.
According to Automotive News, a Chrysler spokesman said the fix exposed a flaw that was being covered by the faulty previous software. Some owners said the necessary repair would cost between $800 and $1,000 and now the trade journal says Chrysler has issued an official statement saying that it will cover the repair cost on a case-by-case basis. However, the company maintains that the re-programmed software didn’t actually cause any problems that didn’t exist before. It only uncovered them.
[Source: Automotive News]
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