Chrysler’s decision to limit its extended warranty coverage on the 2005 Crossfire convertible is under review.
In 2011, the American automaker limited its extended warranty coverage on approximately 15,000 2005 Chrysler Crossfire convertibles that were experiencing issues with rear glass separation. The warranty coverage was limited to vehicles that were originally shipped to warm-weather states, which included Alabama, Florida, Georgia, Louisiana, Missouri, North Carolina, South Carolina, Tennessee and Texas.
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Now, an unnamed consumer is asking NHTSA to conduct a formal probe into the decision. NHTSA has received 158 complaints from consumers regarding the situation from owners who live outside those warm weather States. Essentially, owners of the vehicle outside the extended warranty states are experiencing rear glass separation issues that are not being covered by the extended warranty.
NHTSA has said that the request will be evaluated for a grant or deny decision.
“Owners of the vehicles in the covered states were provided an extended warranty of 10 years or 10,000 miles, whichever occurs first,” said NHTSA. “The petitioner’s vehicle experienced a separation of the rear glass; however, it is not covered by the extended warranty.”
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