Lincoln is the first luxury automaker to offer standard Pickup and Delivery Service across all its 2017 models.
The American automaker has been testing the program with a select group of dealers since May 2015 and has had overwhelming results. According to Lincoln, 98 percent of clients indicated that they would be more likely to receive service from that Lincoln dealer in the future, 98 percent would recommend Lincoln and the service to a friend and 93 percent are likely to purchase another Lincoln vehicle.
As part of the program, a Lincoln Service Valet will pick up a client’s vehicle at an agreed location and provide a complimentary Lincoln loaner vehicle. The vehicle will then be taken to the dealership for service and once it is completed, the client can arrange for their washed and serviced vehicle to be returned at the location of their choice.
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The Lincoln Pickup and Delivery Service will first be offered standard start with the 2017 Lincoln Continental, but will be available across all models from the 2017 model year.
“Lincoln Pickup and Delivery service revolves around complementing our luxury vehicles with outstanding luxury experiences,” says Andrew Frick, Lincoln North American director of sales and services. “This kind of Quiet Luxury provides an exclusive and personally crafted service experience that enhances their lifestyle and saves them what is a true luxury item – their time.”
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