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 |  Jul 22 2011, 9:45 AM

Revenge is a dish best served sour, or at least that’s the opinion of one Massachusetts man who exacted his own form of justice on a car dealership he claims sold him a lemon.

Earlier in the week David Cross of Salisbury, Massachusetts purchased a van from the Portsmouth Used Car Superstore. After taking it to his mechanic, numerous problems were found with the vehicle and Cross referred to it as a “lemon.” Cross then attempted to return the car, but the dealership refused to take it back. Thats when things went sour.

On Tuesday night, Cross returned the car himself, in the process smashing his van into seven other vehicles on the lot, including a Mercedes C300 and a Ford Mustang, causing an estimated $20,000 in damage. Rather than flee the scene, he then spotted a near by police cruise and turned himself in.

Cross was arrested and charged with criminal mischief and has since been released until his September 19th arraignment.

[Source: Reuters]

 |  May 16 2011, 12:10 PM

Car owners are more satisfied with independent shops for maintenance, according to a latest Consumer Reports Annual Survey. The survey was based on more than 92,000 reports on service visits to independent mechanics and 230,000 service visits to new car dealerships.

Buick and Lincoln were among the leaders with a score of 93, on a scale from 0 to 100, including service experience. Independent shops received 93 and 94 points for maintenance. Cadillac, Land Rover and BMW followed closely, each earning 92 points for dealership service experience.

The overall consensus was that respondents were more satisfied with service from independent mechanics compared to service from new car dealerships for maintenance-only service.

The top ranked brands for dealership service satisfaction include: Lincoln, Buick, Land Rover, Cadillac, Mercury, BMW, GMC, ChevroletLexus, and Ford.

[Source: Consumer Reports]