Lexus Named Top Luxury Brand for Dealer Satisfaction

Lexus Named Top Luxury Brand for Dealer Satisfaction
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For the fifth consecutive year, Lexus is ranked the highest amongst luxury brands on the J.D. Power and Associates Customer Survey Index (CSI) for customer satisfaction with dealer service. Continue Reading...

Porsche Rated Top German Brand in US for Service

Porsche Rated Top German Brand in US for Service
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J.D. Power and Associates released its 2012 U.S. Customer Service Index (CSI) and Porsche topped the list of German brands for customer satisfaction with dealer service. The study surveys satisfaction from more than 84,000 owners of 2009-2011 model year vehicles who visited a dealer service department for maintenance or repair work. Five areas are rated… Continue Reading...