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The AutoGuide News Blog is your source for breaking stories from the auto industry. Delivering news immediately, the AutoGuide Blog is constantly updated with the latest information, photos and video from manufacturers, auto shows, the aftermarket and professional racing.
 |  Apr 23 2014, 3:45 PM

2010-Chevrolet-Cobalt

Parts are on the way to repair the roughly 2.6 million vehicles affected by GM’s ignition switch recall.

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 |  May 08 2012, 10:21 AM

BMW is recalling 7,600 of its 2013 3 Series models because of an issue with the head restraints. Units built between October 19, 2011 and March 18, 2012 are affected.

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 |  Apr 18 2012, 6:32 PM

J.D. Power and Associates released its 2012 U.S. Customer Service Index (CSI) and Porsche topped the list of German brands for customer satisfaction with dealer service.

The study surveys satisfaction from more than 84,000 owners of 2009-2011 model year vehicles who visited a dealer service department for maintenance or repair work. Five areas are rated in the survey: service quality, service initiation, service advisor, service facility, and vehicle pick up.

This isn’t the first time Porsche found its way to the top of a J. D. Power list, last year the 911 was rated as the “most reliable sports car“ by the agency.

Topping the list of luxury brands was Japanese automaker Lexus, with an overall CSI score of 861, performing well in service initiation, facility, and service quality. Following Lexus was Cadillac, Jaguar, Acura, and Porsche. Audi achieved the greatest improvement from 2011.

In the mass market segment brands, MINI ranked the highest for the second straight year while Buick, GMC, Chevrolet, and Hyundai rounded off the top five.