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We’ve all heard the horror stories about women who take their cars into a mechanic to fix a minor problem, only to be charged outrageous fees for non-existent or small issues. A national news program went undercover to get the scoop. After placing hidden cameras at several dealerships, the show’s decoy was overcharged for service work.
The MSNBC “Today” show sent a producer with a functional, out-of-warranty 2007 Jeep Grand Cherokee to five New York-area Jeep dealerships. Before sending her on her way, the network hired a mechanic to install a faulty air conditioning relay, so warm air would blow out of the unit. This problem would cost you about $100 to fix.
When the producer took her Jeep to four of the five garages, mechanics found the faulty relay, but they tacked on extra services to the bill. When the show interviewed third party repair experts, they said these extra services were considered unnecessary. At one dealership, the producer was told her air conditioning compressor had blown up and it would cost $2,000 to fix.
But hopefully some good will come from this news segment – Chrysler spokesman Gualberto Ranieri issued a statement to MSNBC: “I can assure you that we are investigating this case.”
[Source: Automotive News]
Visitors to the Metro Detroit area, particularly during the Woodward Dream cruise, probably recognize the art deco Vinsetta Garage, on the western side of this famous thoroughfare as it runs through the city of Berkley.
Since 1919 this building has been a hub of activity when it comes to repairing cars and trucks, as well as a popular spot for car enthusiasts to gather and shoot pictures during cruise week.
However, after 91 years in business, it has closed its doors. Vinsetta’s most recent owner, Jack Marwil, purchased the garage back in 1989, but on the recent passing of his wife has elected to take a career change, selling the shop and enrolling in law school.
Although a buyer hasn’t yet been found; Marwil is hoping that somebody who appreciates this structure and its storied history will purchase it and preserve it as a shining example of Detroit’s golden age. Even if that happens and the neon and vintage gas pumps remain, Marwil says the shop’s name will no likely be retired.