AutoGuide News Blog
The AutoGuide News Blog is your source for breaking stories from the auto industry. Delivering news immediately, the AutoGuide Blog is constantly updated with the latest information, photos and video from manufacturers, auto shows, the aftermarket and professional racing.
Car owners nationwide are taking advantage of complimentary or prepaid maintenance programs.
Two American automakers have topped the J.D. Power U.S. Customer Service Index (CSI) Study for the first time.
Contrary to the theory that younger generations aren’t interested in cars, new vehicle buyers who are 25 years old and under are actually more enthusiastic about their cars than the industry average a new poll has revealed.
A new study finds that more electric vehicle buyers made their choice for environmental reasons than for gas mileage.
According to a recent study, less than 10 percent of drivers will compare insurance rates when it’s time to renew their policy.
J.D. Power and Associates has released the 2013 seat quality and satisfaction study which looks into how pleased customers are with the seats in their vehicles.
Is it any surprise that sex sells? It shouldn’t be and the latest results from J.D. Power’s Automotive Performance, Execution and Layout Study (APEAL) affirm that.
Overall customer satisfaction with auto insurance companies are on the decline in 2013 from an all-time high in 2012.
The J.D. Power Initial Quality Study (IQS) is an annual report that’s closely followed by both automakers and consumers. It measures problems reported by vehicle buyers during the first 90 days of ownership. The research firm released its 2013 findings today at an Automotive Press Association luncheon in Detroit and the report was full of surprises.
J.D. Power released the results of its latest Initial Quality Study at this month’s Automotive Press Association luncheon in Detroit. The survey had some very surprising results.
J.D. Power and Associates released its 2013 U.S. Automotive Emerging Technologies Study today.
Michelin came out on top in three of four categories in J.D. Power’s 2013 U.S. Original Equipment Tire Customer Satisfaction Study.
According to a new study by J.D. Power and Associates, run-flat tires are more likely to be replaced due to a flat or a blowout compared to conventional tires.
Bottom 10 Vehicles with the Largest Declines Dependability
Quality is an ever-moving target; it’s something automakers have to constantly monitor. And like the Mongol hordes conquering vast swaths of Asia in the 13th century, problems can easily overwhelm an unsuspecting company’s defenses. Like arrows toppling a mighty war elephant, just a few small issues can devastate even the most reliable vehicle on the road. To keep these nomadic defects at bay, engineers and product planners must remain vigilant.
Along with Consumer Reports, J.D. Power is one of the major firms that tracks automotive quality. Its annual Vehicle Dependability Study is highly anticipated by OEMs and media alike. Think of it as a report card for automakers.
For nearly a quarter-century the study has kept a careful eye on quality by tracking problems per 100 vehicles (PP100). It measures things that have gone wrong with 3-year-old cars and trucks as reported by their original owners.
Like America’s Most Wanted, J.D. power has just released a list of 10 vehicles that have suffered the largest declines in quality. These vehicles have had the greatest year-over-year increase in PP100. Some of the cars and trucks on the list may really surprise you.
User satisfaction with factory-installed navigation systems is on the decline while the number of drivers turning to their smartphone for directions is rising.