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AutoGuide News Blog

The AutoGuide News Blog is your source for breaking stories from the auto industry. Delivering news immediately, the AutoGuide Blog is constantly updated with the latest information, photos and video from manufacturers, auto shows, the aftermarket and professional racing.
 |  Aug 18 2014, 4:01 PM


Toyota has improved its ranking in the annual J.D. Power seat quality study, and ranks first among automakers for the most cars with seats on the list.

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 |  Jul 23 2014, 1:47 PM


Hyundai has managed to top yet another J.D. Power study among nonpremium brands. 

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 |  Jul 23 2014, 10:00 AM


Porsche and Jaguar have taken top honors in this year’s J.D. Power Automotive Performance, Execution and Layout (APEAL) study.

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 |  Jun 19 2014, 10:32 AM

New Car Initial Quality Broken Down by Class


This year’s JD Power Initial Quality Study had a few surprises and you might be shocked to hear which vehicles were most problem free.

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 |  Jun 18 2014, 1:00 PM

2014 Fiat 500

People buying new vehicles are having more problems than ever before, but none more so than Fiat customers
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 |  Apr 29 2014, 2:32 PM

GM Ford Bonuses Tied to Quality

General Motors and Ford are putting renewed focus on quality. Each company had its share of issues in recent years but they’re taking a similar – and probably controversial – approach to improving.

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 |  Apr 09 2014, 4:40 PM


Car owners nationwide are taking advantage of complimentary or prepaid maintenance programs.

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 |  Apr 09 2014, 2:40 PM


Two American automakers have topped the J.D. Power U.S. Customer Service Index (CSI) Study for the first time.

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 |  Jan 24 2014, 12:45 PM


Contrary to the theory that younger generations aren’t interested in cars, new vehicle buyers who are 25 years old and under are actually more enthusiastic about their cars than the industry average a new poll has revealed.

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 |  Jan 24 2014, 8:02 AM


A new study finds that more electric vehicle buyers made their choice for environmental reasons than for gas mileage.

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 |  Oct 03 2013, 9:02 AM


According to a recent study, less than 10 percent of drivers will compare insurance rates when it’s time to renew their policy.

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 |  Sep 12 2013, 10:31 AM


When it comes to new car shopping, buyers are more open minded than previously thought with half saying they would consider any make when they begin their online research.

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 |  Aug 15 2013, 3:31 PM


J.D. Power and Associates has released the 2013 seat quality and satisfaction study which looks into how pleased customers are with the seats in their vehicles.

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 |  Jul 24 2013, 12:15 PM


Is it any surprise that sex sells? It shouldn’t be and the latest results from J.D. Power’s Automotive Performance, Execution and Layout Study (APEAL) affirm that. 

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 |  Jun 26 2013, 2:45 PM



Overall customer satisfaction with auto insurance companies are on the decline in 2013 from an all-time high in 2012.

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 |  Jun 19 2013, 6:08 PM


The J.D. Power Initial Quality Study (IQS) is an annual report that’s closely followed by both automakers and consumers. It measures problems reported by vehicle buyers during the first 90 days of ownership. The research firm released its 2013 findings today at an Automotive Press Association luncheon in Detroit and the report was full of surprises.

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 |  Jun 19 2013, 4:01 PM


For the sixth year in a row, the Lexus LS leads the industry in J.D. Power and Associates’ 2013 Initial Quality Study (IQS).

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 |  Jun 19 2013, 1:35 PM


J.D. Power released the results of its latest Initial Quality Study at this month’s Automotive Press Association luncheon in Detroit. The survey had some very surprising results.

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 |  Apr 25 2013, 12:02 PM

2013 Hyundai Sonata Hybrid

J.D. Power and Associates released its 2013 U.S. Automotive Emerging Technologies Study today. 

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 |  Apr 03 2013, 1:02 PM


Michelin came out on top in three of four categories in J.D. Power’s 2013 U.S. Original Equipment Tire Customer Satisfaction Study.

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 |  Apr 01 2013, 8:29 AM


According to a new study by J.D. Power and Associates, run-flat tires are more likely to be replaced due to a flat or a blowout compared to conventional tires.

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 |  Mar 11 2013, 9:05 AM

Bottom 10 Vehicles with the Largest Declines Dependability

Quality is an ever-moving target; it’s something automakers have to constantly monitor. And like the Mongol hordes conquering vast swaths of Asia in the 13th century, problems can easily overwhelm an unsuspecting company’s defenses. Like arrows toppling a mighty war elephant, just a few small issues can devastate even the most reliable vehicle on the road. To keep these nomadic defects at bay, engineers and product planners must remain vigilant.

Along with Consumer Reports, J.D. Power is one of the major firms that tracks automotive quality. Its annual Vehicle Dependability Study is highly anticipated by OEMs and media alike. Think of it as a report card for automakers.

For nearly a quarter-century the study has kept a careful eye on quality by tracking problems per 100 vehicles (PP100). It measures things that have gone wrong with 3-year-old cars and trucks as reported by their original owners.

Like America’s Most Wanted, J.D. power has just released a list of 10 vehicles that have suffered the largest declines in quality. These vehicles have had the greatest year-over-year increase in PP100. Some of the cars and trucks on the list may really surprise you.

 |  Feb 13 2013, 12:32 PM

For the second year in a row, Lexus topped J.D. Power and Associates dependability study and the Lexus RX crossover had the fewest reported problems.

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 |  Jan 22 2013, 4:32 PM

User satisfaction with factory-installed navigation systems is on the decline while the number of drivers turning to their smartphone for directions is rising.

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