Top 10 Cars With the Largest Declines in Dependability

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Top 10 Cars With the Largest Declines in Dependability
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Quality is an ever-moving target; it’s something automakers have to constantly monitor. And like the Mongol hordes conquering vast swaths of Asia in the 13th century, problems can easily overwhelm an unsuspecting company’s defenses. Like arrows toppling a mighty war elephant, just a few small issues can devastate even the most reliable vehicle on the… Continue Reading...

Fuel Economy Remains Most Influential Purchase Reason: J.D. Power

Fuel Economy Remains Most Influential Purchase Reason: J.D. Power
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Fuel economy remains the most influential purchase reason for buyers when shopping for new vehicles, according to the latest J.D. Power and Associates 2013 Avoider Study. Continue Reading...

MINI, Lexus Top 2012 J.D. Power Sales Satisfaction Index

MINI, Lexus Top 2012 J.D. Power Sales Satisfaction Index
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For the third consecutive year, Mini sits on top of the J.D. Power Sales Satisfaction Index among mass-market brands, while Lexus takes the top spot for the second consecutive years among luxury brands.  Continue Reading...

Consumers Prefer Premium Brand Audio Systems: Study

Consumers Prefer Premium Brand Audio Systems: Study
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Infotainment systems are increasingly important in new car purchases, and a new J.D. Power study released today reveals that customers who opt for premium audio system are more satisfied with their new car overall.  Continue Reading...

Real World Fuel Economy Top Complaint Among Green Car Buyers: Study

Real World Fuel Economy Top Complaint Among Green Car Buyers: Study
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In a recent study released by J.D. Power Asia Pacific, overall customer satisfaction with new-vehicle sales has declined, while fuel efficiency is the most frequently cited factor in choosing a new vehicle. Continue Reading...

Small Cars Getting Comfier: J.D. Power Seat Survey

Small Cars Getting Comfier: J.D. Power Seat Survey
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While interior comfort used to be reserved for luxury cars, better seats are finding their way into the cheaper compact and subcompact segments according to J.D. Power and Associates’ latest study. Continue Reading...

J.D. Power Releases Vehicle Apeal Study, Chevy Takes Three Awards

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J.D. Power Releases Vehicle Apeal Study, Chevy Takes Three Awards
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A vehicle appeal study of 2012 models has just been released by J.D. Power and Associates, and it shows that smaller cars are becoming more desirable for consumers.  Continue Reading...

Lexus tops J.D. Power Quality Study, Infotainment Systems Decline Overall

Lexus tops J.D. Power Quality Study, Infotainment Systems Decline Overall
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Lexus is taking top honors for the second year running in J.D. Power and Associates’ “Initial Quality Study,” though second place is shared between Jaguar and Porsche for a marginally-worse score. Continue Reading...

Are German Cars Reliable? The Myth of “German Engineering”

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Are German Cars Reliable? The Myth of “German Engineering”
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There are a lot of car stereotypes out there, like that Toyota builds dull appliances. While true on many fronts, the Japanese automaker does also make exciting sporty cars like the Scion FR-S, and Lexus LFA, both praised for their exhilarating rides, edgy styling and pulse-raising performance. But there’s another stereotype that needs to be… Continue Reading...

J.D. Power Study: Auto Insurance Customer Satisfaction Dropping

J.D. Power Study: Auto Insurance Customer Satisfaction Dropping
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Utilizing auto insurance is a reality we all must face once and a while, and according to J.D. Power and Associates, the services provided to the public are slowly getting worse. The findings from the U.S. auto claims satisfaction study show that the overall level of customer satisfaction, when it comes to the auto claims experience… Continue Reading...

J.D. Power Initial Quality Study Results Being Called Into Question

J.D. Power Initial Quality Study Results Being Called Into Question
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Car and Driver has published an article expressing its gripes with J.D. Power’s Initial Quality Study, stating that its results tell us less about a vehicle’s defects then we might think. J.D. Power’s IQS measures new-vehicle quality after 90-days of ownership and has done so since 1987, but the advent of more technologically advanced features… Continue Reading...

AutoGuide.com, J.D. Power Audience Survey Winner Announced

AutoGuide.com, J.D. Power Audience Survey Winner Announced
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AutoGuide.com would like to announce that Charles Britt of Butler, Tn., is the recipient of a $500 Discount Tire gift card. Britt was randomly selected from the thousands of entries to the AutoGuide.com/J.D. Power Audience Survey. Polling members of AutoGuide’s Forum Network, the survey asked questions to find out how social media and other online… Continue Reading...

Win a $500 Discount Tire Gift Card for Completing the AutoGuide, J.D. Power Survey

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Win a $500 Discount Tire Gift Card for Completing the AutoGuide, J.D. Power Survey
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  Want to win $500 towards a set of tires? You could be the lucky winner of a Discount Tire voucher for 500 big ones just be filling out a survey being put on by AutoGuide.com and J.D. Power. The AutoGuide Audience Survey will ask questions regarding how social media and other online tools help… Continue Reading...

Volkswagen Admits Poor Quality, Assures American Consumers Of Improvements

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Volkswagen Admits Poor Quality, Assures American Consumers Of Improvements
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Despite poor showings in various quality surveys, not to mention anecdotal evidence abound, Volkswagen is tackling its vehicle quality problems head on, and is openly discussing the steps it will take to remedy them. The J.D. Power Initial Quality Survey, regarded as the gold standard among industry types, pegged VW at 29th out of 32… Continue Reading...

J.D. Power: Automakers Offer Most Appealing Cars In History

J.D. Power: Automakers Offer Most Appealing Cars In History
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Some good news for this recession: according to J.D. Power and Associates, the cars on sale today are more appealing than ever before—all the better to win consumers in this difficult economy. Most appealing? How is J.D. Power able to gauge this seemingly-subjective criteria? Through customer surveys of 80 vehicle attributes, combined with sales figures,… Continue Reading...

J.D. Power Survey Shows Toyota, Lexus Rebounding, Ford At All-Time Low

J.D. Power Survey Shows Toyota, Lexus Rebounding, Ford At All-Time Low
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Ford‘s meteoric rise may have hit a speedbump with the latest J.D. Power Initial Quality results showing the Blue Oval at its worst ranking in a decade, coming in at 23rd. Meanwhile, perrenial quality champion Toyota rebounded from 21st last year to 7th this year, after an annus horriblus of recalls, lawsuits and quality defects… Continue Reading...

Green Car Buyers Motivated by Fuel Savings, Not the Environment Says J.D. Power Survey

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Green Car Buyers Motivated by Fuel Savings, Not the Environment Says J.D. Power Survey
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Based on the high price of hybrid and electric vehicles, not to mention how long it takes to recoup the added cost through fuel savings (if ever), the number one reason to purchase one should be environmental concerns. The opposite appears to be true for the majority of green car buyers, 75 percent of whom… Continue Reading...