New vehicle quality is at an all-time high according to the 2017 J.D. Power U.S. Initial Quality Study. Continue Reading...
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Korean automakers top this year’s J.D. Power U.S. Initial Quality Study. Continue Reading...
The J.D. Power 2017 U.S. Initial Quality Study has been released. Continue Reading...
Hyundai’s Genesis brand was second. Continue Reading...
Michelin swept all four segments this year. Continue Reading...
Customer satisfaction in the automotive industry continues to increase. Continue Reading...
Not all customers are satisfied with their dealership experiences. Continue Reading...
The J.D. Power 2017 Customer Satisfaction Index Study has been released. Continue Reading...
Now in its 28th year, the J.D. Power 2017 U.S. Dependability Study has revealed the most dependable automakers. Continue Reading...
Certain automakers continue to struggle when it comes to dependability. Continue Reading...
Mitsubishi has the lowest reported problems per 100 vehicles in Germany. Continue Reading...
The 2016 J.D. Power Sales Satisfaction Index Study has been released and there’s a surprising automaker at the top of the list. Continue Reading...
Millions of owners aren’t having their recalled vehicles fixed. Continue Reading...
For the 12th year in a row, Porsche tops the J.D. Power APEAL Study. Continue Reading...
This Korean company’s impressive performance marks the first time in 27 years that a non-premium automaker topped the list. Continue Reading...
The J.D. Power 2016 U.S. Auto Insurance Study has been released and overall customer satisfaction has declined. Continue Reading...
Not everyone is enjoying all those new, high-tech features in modern cars. Continue Reading...
This survey focuses on awareness, interest and price sensitivity regarding advanced automotive technologies. Continue Reading...
FCA brands are being roasted in this survey. Continue Reading...
Overall customer satisfaction with dealer service rose in 2016. Continue Reading...
Audi now ranks highest in satisfaction with dealer service among luxury brands. Continue Reading...
A few interesting results from this study! Continue Reading...
For the fifth straight year, Lexus is the top brand brand. Continue Reading...
The J.D. Power 2015 U.S. Sales Satisfaction Index (SSI) Study results are in and sales satisfaction has improved slightly compared to last year. Continue Reading...