Auto News

AutoGuide News Blog


The AutoGuide News Blog is your source for breaking stories from the auto industry. Delivering news immediately, the AutoGuide Blog is constantly updated with the latest information, photos and video from manufacturers, auto shows, the aftermarket and professional racing.
 |  May 13 2014, 12:32 PM

Tech Tuesday Number 3: Who Has the Best Infotainment System


 

infotainment-mainThat interactive screen found in most new cars has significant impact on purchase decisions, meaning new car buyers want a system that is responsive, pretty and easy to use. We’ve decided to rank our experiences with the infotainment systems offered by major auto makers.

2013-Tesla-Model-S-Center-Stack.jpgWe’ll start with an honorable mention: We’d love to include the 17-inch screen found in the Tesla Model S but it’s too niche and limited to a vehicle few people can afford to own. However, it features a responsive screen that can be horizontally split. There is also a built in web browser.

Beyond that, the system is quite cluttered looking, but features some of the latest high-tech hardware. We can’t wait until Tesla’s cars, and by extension infotainment system, becomes more affordable.

 |  Apr 25 2014, 10:04 AM

self-driving-main1

Self-driving cars are coming, but will you ever own one? One analyst at Ford believes that these robot-chauffeurs will become common commuter cars rather than toys for rich people.
Continue Reading…

 |  Feb 25 2014, 6:04 PM

2014 Consumer Reports Brand Report Card

Consumer Reports’ 2014 Car Brand Report Card has been published and not surprisingly luxury automakers dominate the top of this list.

Continue Reading…

 |  Feb 25 2014, 9:01 AM

Where BlackBerry Beats Microsoft


 2014 Ford Fusion

Few car components have been vilified more than the MyFord Touch infotainment system, but word is floating about that the Blue-Oval may be switching its gameplan, ditching its Microsoft based platform for one powered by BlackBerry’s QNX.

If you’ve heard anything about Blackberry over the past few years, chances are it wasn’t good news. But as they say, a little knowledge can be a dangerous thing.

Ford’s rumored switch may actually be just what the brand needs. Surveys have shown that Ford’s adoption of high-tech interfaces in its cars has been a big draw for customers. Unfortunately, it’s also been one of the major factors in continuously-low reliability and consumer satisfaction reports. Blackberry could be the answer. Here’s how:

 |  Jan 07 2014, 10:32 AM

ford-applink

Ford will be releasing a free update to current 2010 and newer vehicle owners that will allow them to take advantage of the American automaker’s AppLink system.

Continue Reading…

 |  Aug 23 2013, 9:32 AM

2014-ford-fiesta-sedan-08

Incoming generations of car buyers want smaller cars than any of their predecessors.

Continue Reading…

 |  Aug 06 2013, 9:15 AM

MyFord Touch

Ford announced the latest update today for its Sync voice recognition software and MyFord Touch infotainment system.

Continue Reading…

 |  Jul 19 2013, 1:50 PM

Ask-AutoGuide-No-18-Main-Art

Another week, another opportunity to assist a struggling motorist; that’s what Ask AutoGuide is all about. Just like populist presidential candidate William Jennings Bryan we’re here for the people. Specifically, folks like Zach, who e-mailed us asking for help picking out a compact car.

Continue Reading…

 |  Jul 17 2013, 6:41 AM

ford-myford-touch

A new class action lawsuit has been filed on behalf of purchasers of Ford vehicles equipped with the MyFord Touch infotainment system, alleging that vehicles equipped with the systems are plagued with serious defects. News of the filing comes on the same day Ford has admitted its hybrid Fusion and C-Max models do not live up to their bold fuel economy claims.

Continue Reading…

 |  Jun 19 2013, 6:08 PM

JD-Power-2013-IQS-Main-Art 

The J.D. Power Initial Quality Study (IQS) is an annual report that’s closely followed by both automakers and consumers. It measures problems reported by vehicle buyers during the first 90 days of ownership. The research firm released its 2013 findings today at an Automotive Press Association luncheon in Detroit and the report was full of surprises.

Continue Reading…

 |  Jun 17 2013, 10:32 AM

2014 Ford Fiesta

MyFord Touch and Sync are helping to drive higher customer satisfaction rates, the automaker said today.

Continue Reading…

 |  Jun 10 2013, 9:02 AM

Lexus-Technical-Specialists-Main-Art

We live in a digital world. For many new-car shoppers megabytes and gigahertz are just as important as horsepower and fuel economy. To members of the younger demographic chips are made of silicon, not potatoes, and ram has nothing to do with trucks. But what about the rest of us? To help customers understand the high-tech features of their cars, every Lexus dealer is staffed with dedicated experts that are at the ready to answer any questions a buyer may have about their vehicle.

Continue Reading…

 |  Jun 03 2013, 3:02 PM

Ford-Quality-Follow-Up-Main-Art

Six of the Top 10 Least Reliable Cars and Trucks on the road are Ford products. At least, that’s according to data provided by Consumer Reports, a non-profit organization that tests everything from toasters to homeowner’s insurance. This lopsided result has raised a lot of questions, like: Are Blue-Oval vehicles really that troublesome or is Consumer Reports’ survey methodology flawed?

Continue Reading…

 |  Jan 07 2013, 7:01 PM

Among all the new tablets and smartphones at the Consumer Electronic Show (CES) in Vegas are a few cars, and Ford knows that it needs apps to grab the attention of younger, ‘connected’ car-buyers.

Continue Reading…

 |  Nov 26 2012, 9:01 AM

The upcoming 2014 Ford Fiesta got a facelift to fit in with the rest of the Ford family, and now the small car is going to offer the MyFord Touch infotainment system.

Continue Reading…

 |  Nov 21 2012, 3:02 PM

Generally regarded as an unbiased product information source, Consumer Reports criticized Cadillac’s CUE infotainment system in its critique of the new XTS sedan, which missed out on a “recommended” score, but why? 

Continue Reading…

 |  Aug 27 2012, 10:40 AM

MyFordTouch has taken a beating from many media outlets, including Consumer Reports, but Ford says that they will stay committed to being a leader in the infotainment world. 

Continue Reading…

 |  Aug 23 2012, 6:02 PM

How much does an infotainment system weigh on a car’s overall evaluation? A lot if you’re Consumer Reports and the car in question came from Ford.

Continue Reading…

 |  Aug 09 2012, 9:01 AM

Ford’s quality rankings have taken a significant hit as of late, due almost entirely to its push to be a leader in in-car technology. And that says Consumer Reports could seriously hurt the launch of the brand’s all-new 2013 Fusion mid-size sedan.

Continue Reading…

 |  Jun 18 2012, 6:45 PM

Despite being irrelevant by today’s standards, the first version of Ford’s Microsoft-based Sync system is getting special attention tonight.

Continue Reading…

 |  May 07 2012, 1:45 PM

In order to attract buyers, car manufacturers have had to ramp up the amount of technology offered in their cars. Infotainment systems do a lot, like help navigate, set cabin temperature, adjust audio settings and more, but they tend to be a neat party trick, falling short in real-world use.

Continue Reading…

 |  Apr 30 2012, 1:32 PM

Being a technology leader in the auto industry requires a thick skin. BMW had its reputation smeared when it first introduced iDrive back in 2001 and Ford is now suffering similar technology growing pains since the release of its MyFord Touch system in the 2011 Ford Edge.

Continue Reading…

 |  Apr 23 2012, 4:32 PM

Cadillac is prepping a new member to its stable. No, it’s not the Nurburgring-tested ATS we’ve heard oh-so much about. It’s also not the XTS flagship sedan that Cadillac has desperately needed these past few years. In fact, it’s not a car at all.

Continue Reading…

 |  Mar 12 2012, 3:02 PM

Ignoring software updates is an easy habit to get into, especially when it’s simpler to hit the “cancel” button than enduring an arduous process and wasting time.

There’s a nasty surprise in store for you if you’re one of the people who groans when your Mac or PC gets an update alert and you also happen to drive a car with MyFord Touch.

As we reported last week, the company started mailing USB sticks to some 300,000 customers with an update for your MyFord or MyLincoln Touch infotainment operating systems. It’s simple enough to install, but according to a story reported by Automotive News, the update takes an hour to perform and  the engine must be idling.

While it’s probably not such a big deal to spend that time reading a book in the driver’s seat or taking a nap, driver’s don’t actually have to go through the wait time themselves, which is potentially causing an expensive problem for dealerships. Instead of carrying the update out individually, drivers may also bring their cars into a Ford dealership to be serviced — free of charge. What’s more, those opting to do this get a free rental for the day. Doing so saves you from spending gas money on an update.

It remains to be seen if customers will choose to come in for the update or do it themselves, but at a minimum of an hour per, that represents a lot of time technicians could spend working on other problems.

On the other hand, if Ford’s plan works and most people handle the update personally, this could be a significant step in the opposite direction by encouraging people not to bring their vehicles in for unnecessary service.

[Source: Automotive News]