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Unfortunately, new cars don’t stay new and it comes a time when parts need to be replaced. If you’ve just bought a new set of wheels and are curious what might go wrong first, the team at J.D. Power and Associates has compiled a top 10 list of the most commonly replaced vehicle components after three years of ownership.
Based on data gathered from its 2013 Vehicle Dependability Study, the following components were replaced by the highest percentage of owners in the 12 months leading up to when the survey was conducted.
Coming in 10th place were fuses, requiring replacement by 0.8 percent of those participating in the survey. Compared to last year, that’s a 0.4 percent improvement. Most fuses used in automobiles are blade fuses, also known as spade or plug-in fuses. They feature a plastic body with two prongs that fit into the sockets. At least the good news is, most fuses are cheap – it’s finding the one that needs to be replaced that could be troublesome.
Bottom 10 Vehicles with the Largest Declines Dependability
Quality is an ever-moving target; it’s something automakers have to constantly monitor. And like the Mongol hordes conquering vast swaths of Asia in the 13th century, problems can easily overwhelm an unsuspecting company’s defenses. Like arrows toppling a mighty war elephant, just a few small issues can devastate even the most reliable vehicle on the road. To keep these nomadic defects at bay, engineers and product planners must remain vigilant.
Along with Consumer Reports, J.D. Power is one of the major firms that tracks automotive quality. Its annual Vehicle Dependability Study is highly anticipated by OEMs and media alike. Think of it as a report card for automakers.
For nearly a quarter-century the study has kept a careful eye on quality by tracking problems per 100 vehicles (PP100). It measures things that have gone wrong with 3-year-old cars and trucks as reported by their original owners.
Like America’s Most Wanted, J.D. power has just released a list of 10 vehicles that have suffered the largest declines in quality. These vehicles have had the greatest year-over-year increase in PP100. Some of the cars and trucks on the list may really surprise you.
J.D. Power and Associates has released its 2013 Vehicle Dependability Study, listing the top-rated SUVs from their segments.
It’s official, J.D. Power and Associates has ranked Porsche‘s 911 as the most reliable sports car in the US.
The noted market research institute came to that conclusion after conducting it’s annual Vehicle Dependability Study, in which it surveyed cars registered between September 2007 and March 2008, with some 43,000 individual vehicle owners taking part in the poll.
Not only was the 911 rated the most reliable sports car in the survey, but Porsche was also deemed the top German manufacturer, with the company gaining high praise for quality in manufacturing – the Zuffenhausen assembly plant in Stuttgart deemed the best auto factory in the world. Not surprisingly Porsche AG was happy with the outcome.
“These results confirm our rigorous focus on the very highest quality throughout the entire process chain,” declared Porsche’s Director of Corporate Quality, Dr. Stefan Knirsch. “At Porsche we are never satisfied with our achievements. Traditionally we have striven to become even better because we take a very sporty view of quality.”
For the first time in 15 years Lexus is not the most dependable brand according to J.D. Power & Associates. The torch has instead been passed on to luxury competitor Jaguar as well as to GM’s Buick brand.
Both Buick and Jaguar came from well behind in the pack to eclipse Lexus in the J.D. Power Vehicle Dependability Study, which ranks reported problems of 3-year old models.
Buick, which ranked 6th last year, and Jaguar, which placed a distant 10th in 2008, are tied for the top spot this year.
Lexus continues to hold on to the second spot, with Toyota and Mercury following closely.
David Sargent, J.D. Power’s VP of auto research told Automotive News that, “Part of GM’s historical challenge has been that the customer’s perception of GM’s vehicles has been not in line with reliability. Maybe 10 or 15 years ago their vehicles weren’t as reliable as some of the imports, but I think today they’ve virtually caught up.”
In fact, two years ago Buick actually tied Lexus for the top spot.
The J.D. Power research shows that owners of Buick and Jaguar models reported an average of 122 problems per 100 vehicles, compared to 126 problems per 100 vehicle for Lexus owners.
Lexus can, however, still lay claim to the most reliable vehicle, the LS430, with the fewest problems reported – just 61 for every 100 vehicles.
J.D. Power’s Vehicle Dependability Study is even more important this year as with the current recession owners are opting to hold on to vehicles rather than purchase new ones. According to J.D. Power, owners of new vehicles are holding on to their cars for an average of 73 months, up from 66 months in 2006.
As for the worst brands in the industry, GM may have the nefarious distinction of having six of its brands below average 170 problems per 100 vehicles, but none of those are the worst offenders. The least reliable brands are Mazda, Isuzu, Land Rover and Volkswagen with Suzuki in last position.