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The buy back statement originally came from GM CEO Dan Akerson, but GM’s PR department stepped in by backpedaling on that offer. Nonetheless, after receiving a couple dozen inquiries on the buy back program, GM says that they’ll ultimately buy back the Volts from any unhappy customers. Meanwhile, they’ll continue to urge current owners to take advantage of their loaner program.
The investigation into the fire is still ongoing, but neither GM nor NHTSA have reports of fires from actual customers. We’re still happy to see that GM’s actions will continue to be guided by their customers’ satisfaction.
[Source: Detroit News]