NHTSA Investigating Ford Escape, Mercury Mariner For Shattering Glass

Derek Kreindler
by Derek Kreindler

NHTSA is investigating the 2010-2011 Ford Escape and Mercury Mariner for a rear window that could potentially shatter. So far, the government agency has received 18 complaints regarding the rear window shattering when the tailgate is opened or closed.

200,000 Escape and Mariner vehicles will now be investigated, and Ford has issued a service bulletin regarding the problem. One woman and her 10 year old son were reportedly injured by glass shards. Ford and NHTSA have not issued recalls yet, but a Ford spokesman told the Detroit News that they were “aware of the investigation.”

[Source: Detroit News]

Derek Kreindler
Derek Kreindler

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  • Bob Bob on Jan 06, 2014

    The rear tailgate window on my 2010 Mercury Mariner shattered this evening when I closed the lift gate. Not a pleasant experience, especially when the temperature was -5 F and will be even colder the next couple of days. Yes, it is cold, but I never thought that my window would only be rated for warm weather use.

  • Tiffany Tiffany on Jan 07, 2014

    my back hatch won't open

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