Chinese Cars Improving Says Latest JD Power Survey

Huw Evans
by Huw Evans

At least that’s the findings from the JD Power and Associates Asia Pacific 2011 China Vehicle Dependability Study, which has just been released.

Long derided by outsiders as shoddily built cars, employing copied technology from more established automakers, the JD Power CVDS (now in its second year), shows that Chinese domestic vehicles are improving in terms of reliability.

In 2011, the dependability study reported some 218 problems on average per 100 vehicles in the Chinese market, an improvement of some 80 problems per 100 cars over the previous year. Domestic brands in that country were rated overall at 309 problems per 100 vehicles, representing an improvement of some 135 pp 100 over 2010.

The gains in quality were largely due to a reduction in problems relating to vehicle exterior and engine/transmission components, as well as significant strides in the minivan sector (which saw a reduction of some 265 problems per 100 vehicles).

The 2011 China New Vehicle Dependability Study comprised evaluations from some 11,676 original owners of vehicles bought between June 2008 and August 2010, representing some 33 different cities across the country and 137 individual vehicle models from some 57 different brands (including Chinese and imported makes).

The most frequent issues cited by customers that took part in the study, included engines losing power when the A/C system was engaged, noisy brakes, poor fuel consumption, smelly HVAC vents and broken or poorly functioning windshield washer/wiper systems.

[Source: JD Power]

Huw Evans
Huw Evans

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