Cadillac CUE Getting Early Update to Fix Laggy Infotainment System

Jason Siu
by Jason Siu

The Cadillac User Experience (CUE) infotainment system may have been a leap forward in technology, but its software has received its fair share of complaints for being slow and unresponsive.

Luckily, when issues arise with technology that’s software related, at the very least an update can resolve many of those issues. The American automaker is working hard to update its infotainment system to improve the haptic feedback on both the touchscreen and the “virtual” buttons, two major areas that consumers have been complaining about.

SEE ALSO: Cadillac CUE Flawed, Not to Point of Failure: Consumer Reports

The CUE update will be available for the XTS and ATS models, returning a quicker vibration when users touch the interface or central control panel. Unfortunately, the update won’t come over-the-air, but rather through Cadillac dealerships – which may be a pain for some. It seems like Cadillac has been learning from its first-generation CUE, as the automaker admitted that future systems will have a different mix of screen controls and hard buttons rather than touchscreen-based controls and capacitive-touch controls. Currently there aren’t any knobs or physical buttons for the CUE, which has also left owners complaining.

No official date has been announced for the release of the CUE’s system update.

[Source: Wired]

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Jason Siu
Jason Siu

Jason Siu began his career in automotive journalism in 2003 with Modified Magazine, a property previously held by VerticalScope. As the West Coast Editor, he played a pivotal role while also extending his expertise to Modified Luxury & Exotics and Modified Mustangs. Beyond his editorial work, Jason authored two notable Cartech books. His tenure at saw him immersed in the daily news cycle, yet his passion for hands-on evaluation led him to focus on testing and product reviews, offering well-rounded recommendations to AutoGuide readers. Currently, as the Content Director for VerticalScope, Jason spearheads the content strategy for an array of online publications, a role that has him at the helm of ensuring quality and consistency across the board.

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  • D.Ball D.Ball on Nov 02, 2014

    Can I use my Motorola razr v9 on the cue for handsfree phone service ?