Consumer Reports Yanks Recommendation for Tesla Model S

Jason Siu
by Jason Siu

Consumer Reports no longer recommends the Tesla Model S now that owners are reporting numerous reliability issues.

The publication gave the Tesla Model S a “worse-than-average” reliability rating after surveying 1,400 Model S owners “who chronicled an array of detailed and complicated maladies” with the drivetrain, power equipment, charging equipment and the tablet-like center console. Owners also complained about body and sunroof squeaks, rattles and leaks. Keep in mind that this is the same vehicle that Consumer Reports gave a more than perfect score, the highest score to any product it has ever tested.

But now, the Model S has been on the road for quite some time, and owners are experiencing issues with the electric motor needing to be replaced and the onboard charging system not charging the battery. Newer vehicle owners are seeing problems with the sunroof not operating properly, and the pop-out door handles continue to be an issue.

SEE ALSO: Tesla Driver Using Autopilot Has a Close Call Exiting a Freeway

Now with Tesla adding the Model X to its production, the big question is whether or not the American automaker can keep up quality as it increases volume. Since Tesla only had one model in its lineup for the reliability survey, it was not included in the full automakers’ rankings. Had it been scored as a brand however, it would have ranked 19th out of 29.

Discuss this story on our Tesla Forum

Jason Siu
Jason Siu

Jason Siu began his career in automotive journalism in 2003 with Modified Magazine, a property previously held by VerticalScope. As the West Coast Editor, he played a pivotal role while also extending his expertise to Modified Luxury & Exotics and Modified Mustangs. Beyond his editorial work, Jason authored two notable Cartech books. His tenure at AutoGuide.com saw him immersed in the daily news cycle, yet his passion for hands-on evaluation led him to focus on testing and product reviews, offering well-rounded recommendations to AutoGuide readers. Currently, as the Content Director for VerticalScope, Jason spearheads the content strategy for an array of online publications, a role that has him at the helm of ensuring quality and consistency across the board.

More by Jason Siu

Comments
Join the conversation
2 of 11 comments
  • Narg Narg on Oct 22, 2015

    I do so wish CR would calculate "human expectations" into it's numbers. We all know Toyota owners don't expect more out of their cars, and put up with stupid little errors far more than any other car owner would. Same goes for Tesla. Anyone that would expect this car to be perfect is.... well, not quite up to full ants worthy of a picnic. Seriously. This is a fine car. As is any other car on the market today, sans scads few. People need to get a dose of reality, seems to me.....

  • KnoKnees KnoKnees on Oct 22, 2015

    This is a reasonably accurate view of what Consumer Reports factually knows about automobiles, which absolutely nothing. Car of the year, Honda Civic. You bet!

Next