Consumer Reports has unveiled the results from its annual Reliability Survey, which helps determine which vehicle brands have the most problems with cars fresh off the assembly line.
This year, many car owners are complaining about infotainment systems and a few transmissions that are causing problems. The publication ranks brands with an overall score out of 100, which is determined by how many cars an automaker has in its lineup, their average predicted reliability score, and their reliability score from the past three years. Jaguar, Land Rover, Mitsubishi, Scion, Smart, and Tesla were excluded from the survey for a lack of data.
Here is the list of Top 10 most reliable car brands (followed by the least reliable brands after):
Lexus continues to lead the way in reliability, earning an average score of 64 percent with seven models in its lineup. The company’s ranking on the Annual Auto Reliability survey remains unchanged compared to last year.
With a dozen cars in its lineup, Toyota stayed steady as well at second place with an average score of 56 percent.
The top German automaker when it comes to reliability, Audi rose two spots to third place with eight models in its lineup and an average score of 41 percent.
The third of four Japanese brands in the top five this year, Mazda dropped one spot to fourth place with an average score of 35 percent across four models.
Subaru rose two spots to fifth place with seven models in its lineup and an average score of 28 percent.
Korean automaker Kia saw one of the biggest jumps, climbing from 10th place to 6th place. The company has six models and received an average score of 27 percent.
Buick technically tied Kia with a score of 27 percent with five models in the American automaker’s lineup. Compared to last year, Buick dropped one spot, although that could be argued since Kia had the same reliability score albeit with one more model in its lineup.
Thanks to infotainment glitches in its redesigned and freshened vehicles, Honda saw a surprising drop of four spots down to eighth place. The company had four models ranked with an average score of 13 percent.
Hyundai is also on the rise, jumping four spots to ninth place this year with an average score of six percent across 10 models.
British automaker MINI didn’t make any moves this year, sticking to its 10th place with an average score of one percent for two models.
Here are the 10 least reliable brands:
GMC didn’t move compared to last year’s survey, sticking to the 19th spot with a score of -46 percent across eight models.
Chevrolet saw a slight improvement, going up one spot to 20th place. Still, the American automaker has an average score of -48 percent on 11 models.
The lowest of the three major luxury German automakers, Mercedes-Benz did climb three spots to 21th place but still has an average score of -49 percent with six models.
Chrysler also didn’t change for the year, staying at 22nd place with an average score of -49 percent across three models.
Sister brand Dodge saw an improvement of two places, rising to 23rd place. It’s not all good news for the American automaker however, since it has an average score of -52 percent across six models.
Unlike Nissan that saw an improvement, luxury arm Infiniti fell four spots to 24th place with an average score of -55 across three models.
Like Acura, Cadillac fell seven spots to 25th place with an average score of -91 percent on five models.
Sitting at the bottom of the list are three brands that have built a reputation on poor reliability. Ram remained in 26th place with an average score of -95 percent with two models.
Jeep came second to last with an average score of -97 percent across four models.
Lastly, Fiat continues to struggle in reliability rankings, sticking to 28th place with an average score of -177 percent – significantly worse than Jeep.