Liberty Mutual Will Inform Policyholders of Recalls
Liberty Mutual will start informing its policyholders if they have a pending recall on their vehicle.
The insurance company has announced a partnership with a third-party data provider that will help identify any open safety recalls announced in the past six months for their policyholders’ vehicles.
By using vehicle identification numbers (VINs) along with current customer contact information, the company will provide information to policyholders about a specific vehicle’s open safety recalls. Customers will also be able to login to their eService page to find up-to-date information to check whether their vehicle is impacted by a recall.
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Last year, a record number 51.26-million vehicles were called in the U.S. and Liberty Mutual wants to stress how important it is to have a recalled vehicle fixed. A recent study conducted by the company showed that 62 percent of those surveyed believed it’s the automaker’s responsibility to notify them if their car is recalled. In some cases however, car owners aren’t able to receive the first class mail notifications because they have either changed addresses or the vehicle has changed ownership.
By tying it in with your auto insurance, Liberty Mutual will always have recent information on your mailing address as well as your vehicle, so that they can inform you of any pending recalls.
Jason Siu began his career in automotive journalism in 2003 with Modified Magazine, a property previously held by VerticalScope. As the West Coast Editor, he played a pivotal role while also extending his expertise to Modified Luxury & Exotics and Modified Mustangs. Beyond his editorial work, Jason authored two notable Cartech books. His tenure at AutoGuide.com saw him immersed in the daily news cycle, yet his passion for hands-on evaluation led him to focus on testing and product reviews, offering well-rounded recommendations to AutoGuide readers. Currently, as the Content Director for VerticalScope, Jason spearheads the content strategy for an array of online publications, a role that has him at the helm of ensuring quality and consistency across the board.
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