Customers Getting New Vehicles as Part of Subaru Ascent Recall

Sam McEachern
by Sam McEachern

Certain examples of the 2018 Subaru Ascent have been recalled in the US as welds crucial to the vehicle’s structural integrity were not completed at the factory.

The Japanese automaker is recalling 293 Ascents built between July 13th and July 21st, 2018 as some spot welds located around the b-pillar of the vehicle were not performed. A software glitch in some of Subaru’s welding robots is to blame for this unfortunate issue.

No fix is available for this recall, so customers whose vehicle is affected will be getting a brand new Ascent. Just nine of the 293 affected vehicles have been sold, however – the rest are located at Subaru dealerships.

SEE ALSO: 2019 Subaru Ascent Review

Those nine customers should expect a letter in the mail notifying them of the recall toward the end of the month. After receiving the letter, they’ll be able to coordinate with their dealership to receive a new vehicle. They’ll have to kiss their initial Ascent goodbye, though – these unsafe vehicles are set to be destroyed.

While not a common occurrence, this turn of events serves as proof that automakers sometimes replace entire vehicles as part of recall campaigns.

Sam McEachern
Sam McEachern

Sam McEachern holds a diploma in journalism from St. Clair College in Windsor, Ontario, and has been covering the automotive industry for over 5 years. He conducts reviews and writes AutoGuide's news content. He's a die-hard motorsports fan with a passion for performance cars of all sorts.

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