Nissan Exploring Facebook, Not Phones, as the Future of Customer Service

Given the growth in social networking via Facebook; even automakers are now looking to change the way they provide customer service.

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Ford Named 2010 Marketer Of The Year By Advertising Age

Industry trade publication Advertising Age has named Ford it’s 2010 Marketer Of The Year, a prestigious honor that was previously won by companies like Apple, Nintendo and JetBlue.

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Attention Armchair Auto Execs: Fiat Lets You Pick The 500's North American Logo

A favorite past time of computer literate car fans is to log on to automotive-related internet forums and criticize the decisions of auto industry types with decades of experience in the field. Everything from marketing campaigns to product choices are questioned, and while this right may be a cornerstone of our free society, often the blather is idiotic and myopic, and the commenter wouldn’t last a day running a real car company.

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