quality

Japanese Brands Shine, American Automakers Tumble in Consumer Reports’ Latest Reliability Survey

By Craig Cole Oct 24 2018

Automakers who are resistant to new tech seem to have fewer problems, ie Toyota and Lexus. Continue Reading...

Filed under: Breaking News Featured Articles
Tags: 2018 Auto Reliability Study, auto reliability survey, consumer reports, quality, reliability, vehicle quality, Vehicle Reliability

2019 Cadillac XT4 Differentiated by ‘a Hundred Little Things’

By Craig Cole Sep 17 2018

It’s the little details that will make this crossover easier to live with. Continue Reading...

Filed under: Cadillac Crossovers Featured Articles Luxury Cars Videos
Tags: 2019 Cadillac XT4, Cadillac, cadillac xt4, compact luxury crossover, crossover, luxury, quality, XT4

Early Prototypes Key to Improving the Cadillac XT4’s Quality

By Craig Cole Sep 17 2018

Executive says they wouldn’t ship the XT4 if it has quality issues. Continue Reading...

Filed under: Cadillac Crossovers Featured Articles Luxury Cars SUVs Videos
Tags: 2019 Cadillac XT4, Cadillac, cadillac xt4, compact luxury crossover, crossover, luxury, quality, XT4

Top 10 Most Reliable Car Brands: 2017

By Craig Cole Oct 20 2017

Toyota is Number One? Big surprise. Continue Reading...

Filed under: Audi BMW Buick Featured Articles Honda Hyundai Infiniti Kia Lexus Subaru Tesla Top 10
Tags: 2017 Annual Auto Reliability Survey, Annual Auto Reliability Survey, Audi, BMW, Buick, consumer reports, dependability, Honda, Hyundai, Infiniti, Kia, Lexus, quality, reliability, Subaru, Toyota

Toyota Tops, FCA and GM Flop in Consumer Reports 2017 Reliability Survey

By Craig Cole Oct 19 2017

Toyota/Lexus tops, FCA flops. Big surprise. Continue Reading...

Filed under: Featured Articles
Tags: 2017 Reliability Survey, Annual Reliability Survey, consumer reports, quality, reliability

FCA, Honda Civic Struggle in Reliability Survey

By Craig Cole Oct 25 2016

While improvements have been made in numerous areas, the industry is still facing plenty of challenges. Continue Reading...

Filed under: Breaking News Events Featured Articles
Tags: 2016 Annual Auto Reliability Survey, consumer reports, Consumer Reports 2016 Annual Auto Reliability Survey, quality, reliability, reliability rankings, study, survey

Is J.D. Power IQS a Bunch of BS?

By Craig Cole Jul 14 2015

J.D. Power’s Initial Quality Study (IQS) is closely watched by automakers, media and the car-buying public. But does this highly influential report deserve the attention it receives? Continue Reading...

Filed under: Featured Articles Tips and Advice
Tags: 2015 J.D. Power IQS, Initial quality, initial quality study, IQS, J.D. Power, j.d. power initial quality study, j.d. power iqs, quality, reliability

Everything You Need to Know About the 2015 J.D. Power Initial Quality Study

By Craig Cole Jun 17 2015

J.D. Power released its latest Initial Quality Study (IQS) earlier today. This highly anticipated report is loaded with information about how well automakers are doing and the 2015 installment is particularly fascinating. Continue Reading...

Top 10 Least Dependable Automakers

By Craig Cole Mar 28 2015

J.D. Power just released the results of its 2015 Vehicle Dependability Study. Plenty of automakers deserve praise, but others, well, not so much… Continue Reading...

Filed under: Chrysler Dodge Featured Articles Fiat Ford Hyundai Industry News Jeep Land Rover MINI Volkswagen Volvo
Tags: 2015 J.D. Power Vehicle Dependability Study, Chrysler, dependability, Dodge, fiat, Ford, Hyundai, j.d power, J.D. Power VDS, Jeep, Land Rover, MINI, quality, survey, Volkswagen, Volvo

Top 10 Most Reliable Car Brands

By Craig Cole Mar 26 2015

J.D. Power just released its annual Vehicle Dependability Study (VDS). This closely monitored report gives automakers and consumers a good idea of how well the industry is doing when it comes to quality. Continue Reading...

How Nissan is Working to Improve its Quality

By Craig Cole Mar 20 2015

Nissan’s all-new 2015 Murano crossover looks like a winner. It’s stylish, comfortable and drives well, but these aren’t the only feathers in its cap. Quality should be another one of this vehicle’s strong suits. Continue Reading...

Filed under: Crossovers Featured Articles Manufacturing Murano Nissan
Tags: 2015 Nissan Murano, 2015 Nissan Murano quality, consumer reports, engineering, manufacturing, murano, Nissan, Nissan Murano, quality, relaibility

Are Turbocharged Engines Reliable?

By Craig Cole Dec 29 2014

Turbochargers are becoming more and more popular. Automakers are constantly looking for ways to improve their fuel-economy figures without sacrificing performance and these little exhaust-driven blowers can really help out. Continue Reading...

Filed under: BMW EcoBoost Featured Articles Ford Mazda Subaru Tips and Advice Volkswagen
Tags: 535i, BMW, bmw 335i, bmw 535i, cars, consumer reports, cx-7, durability, ecoboost, engiens, engine, forester, Mazda, Mazda CX-7, quality, reliability, Subaru, Subaru Forester XT, Technology, TrueDelta, turbocharging, Turbos, Volkswagen

GM, Ford Tie Staff Bonuses to Vehicle Quality

By Craig Cole Apr 29 2014

General Motors and Ford are putting renewed focus on quality. Each company had its share of issues in recent years but they’re taking a similar – and probably controversial – approach to improving. Continue Reading...

Filed under: Featured Articles Ford GM
Tags: big three, consumer reports, Detroit Three, Ford, ford motor company, general motors, GM, j.d power, quality, reliability, The General, things gone wrong

Are Tesla Model S Reliability Ratings About to Plunge?

By Craig Cole Apr 25 2014

Tesla’s Model S sedan scored an unprecedented “99 out of 100” from Consumer Reports last year, but the glowing endorsement from this influential publication could turn out to be short lived. Sources indicate the reliability of this car may have taken a slide. Continue Reading...

2014 Kelley Blue Book Brand Image Awards Announced

By Craig Cole Apr 10 2014

The folks at Kelley Blue Book have released their annual Brand Image Awards. The study, now in its seventh year, honors automakers for excelling in certain areas. Categories include things like best performance brand, most refined brand and most trusted brand. Overall there are 13 winners and the results may surprise or even appall you…. Continue Reading...

Filed under: Buick Chevrolet Featured Articles Ford GMC Honda Kia Lexus Mercedes-Benz MINI Porsche
Tags: accolade, award, Brand Awards, Buick, Chevrolet, chevy, Ford, GMC, Honda, Jaguar, kbb, KBB Brand Awards, kelley blue book, Kia, Lexus, Mercedes, Mercedes-Benz, MINI, Porsche, quality, survey

Lexus, Acura and Audi Top 2014 Consumer Reports Brand Report Card

By Craig Cole Feb 25 2014

Consumer Reports’ 2014 Car Brand Report Card has been published and not surprisingly luxury automakers dominate the top of this list. Continue Reading...

Filed under: Featured Articles New Car Shopping
Tags: 2014 Brand Report Card, Acura, Audi, Buick, Cadillac, cadillac xts, consumer reports, Consumer Reports Brand Report Card, cue, electronic trouble, Ford, GM, Hyundai, Jeep, Kia, Lexus, Mazda, myford touch, quality, rankings, reliability, Toyota

2014 Jeep Cherokee Heads to Dealers after Long Delay

By Craig Cole Oct 21 2013

Have you been anxiously waiting for the 2014 Jeep Cherokee? In spite of long delays the company is finally getting its act together and the new compact SUV should start to arrive at dealerships over the next 10 days. Continue Reading...

GM Surprises in J.D. Power 2013 Initial Quality Study, Scion Comes in Last

By Craig Cole Jun 19 2013

J.D. Power released the results of its latest Initial Quality Study at this month’s Automotive Press Association luncheon in Detroit. The survey had some very surprising results. Continue Reading...

Filed under: Buick Cadillac Chevrolet Featured Articles Ford GM GMC Scion Toyota
Tags: 2013 IQS, Ford, general motors, GM, Honda, IQS, j.d power, J.D. Power 2013 Initial Quality Study, quality, Scion, Toyota

Ford Reliability: Is Quality Still ‘Job 1?’

By Craig Cole Jun 03 2013

Six of the Top 10 Least Reliable Cars and Trucks on the road are Ford products. At least, that’s according to data provided by Consumer Reports, a non-profit organization that tests everything from toasters to homeowner’s insurance. This lopsided result has raised a lot of questions, like: Are Blue-Oval vehicles really that troublesome or is… Continue Reading...

Filed under: Featured Articles Ford Lincoln
Tags: American, consumer reports, domestic, Ford, myford touch, quality, reliability

Top 10 Least Reliable Cars and Trucks

By Craig Cole May 16 2013

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Since its founding in 1936, Consumer Reports has become the go-to source for shoppers. From new refrigerators to bottles of wine, Blue-ray players to homeowner’s insurance, if it’s on the market it’s likely the non-profit organization has scientifically tested it. Of course the consumer watchdog is probably most famous for its vehicle reliability ratings. Continue Reading...

Filed under: Compact Cars Featured Articles Ford Jaguar Lincoln Luxury Cars MINI Ram SUVs Top 10
Tags: consumer reports, dependability, explorer, flex, focus, ford explorer, Ford Flex, ford focus, Jaguar, jaguar xf, jaguar xj, Lincoln MKT, Lincoln MKX, MINI, mini countryman, mkt, MKX, quality, ram, ram 2500, reliability, survey

Ask AutoGuide No. 3 – Dad’s Dilemma

By Craig Cole Mar 15 2013

Like veteran 911 operators AutoGuide’s expertly trained staff is here to help at anytime, day or night… as long as they can respond via e-mail and at their convenience. Ask AutoGuide is our newest weekly feature and it’s off like a prom dress. Continue Reading...

Top 10 Cars With the Largest Declines in Dependability

By Craig Cole Mar 11 2013

Quality is an ever-moving target; it’s something automakers have to constantly monitor. And like the Mongol hordes conquering vast swaths of Asia in the 13th century, problems can easily overwhelm an unsuspecting company’s defenses. Like arrows toppling a mighty war elephant, just a few small issues can devastate even the most reliable vehicle on the… Continue Reading...

Filed under: Featured Articles Top 10
Tags: 2013 VDS, Chevrolet Equinox, dependability, Dodge Charger, honda fit, hyundai elantra, hyundai genesis, j.d power, jeep compass, Lincoln MKX, nissan frontier, quality, reliability, Scion xB, toyota corolla, vehicle dependability study

Vehicle Navigation System Satisfaction Declines in 2012

By Luke Vandezande Jan 22 2013

User satisfaction with factory-installed navigation systems is on the decline while the number of drivers turning to their smartphone for directions is rising. Continue Reading...

Filed under: Featured Articles Technology
Tags: j.d power, navigation, quality, satisfaction survey, survey

Camaro, Mustang, Challenger Having an ‘Off Year’

By Craig Cole Nov 05 2012

You might want to think twice about buying a new muscle car from Dodge, Chevrolet or Ford this year. Continue Reading...

Filed under: American Chevrolet Convertibles Dodge Featured Articles Ford Sports Cars
Tags: 370z, camaro, challenger, chevrolet camaro, consumer reports, Coupes, dodge challenger, ford mustang, muscle cars, Mustang, nissan 370z, performance, quality, reliability, retro, sporty

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