Concord Auto Protect Extended Warranty Review

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Concord Auto Protect offers some of the lowest-priced vehicle service contracts in the industry. But does low cost mean low quality? This review will take a closer look at Concord Auto Protect reviews, premium coverage options, and plan costs.

Aside from providing guaranteed peace of mind, there is one other thing that the best extended car warranty companies have in common: Pricing is different for every customer. Compare coverage prices for your vehicle by getting free quotes above to better understand how much an extended car warranty will cost for you.

The claims process with Concord Auto Protect is standard among extended auto warranty companies. If you experience a breakdown, simply bring your vehicle to a dealership or any mechanic certified by theNational Institute for Automotive Service Excellence (ASEⓇ). After the problem is diagnosed, Concord will pay the repair facility directly for covered repairs, minus your deductible.

The quotes we received from Concord Auto Protect are some of the lowest we have come across. This is because the entire cost must be paid upfront, while other extended warranty contracts can be financed on a monthly basis. The upfront cost may be expensive, but it is ultimately cheaper in the long run. Concord has a 30-day money-back guarantee policy. After 30 days, your refund will be prorated.

You can get a quote for a Concord Auto Protect extended warranty by using the Pennsylvania-based company's online quote tool or by calling this phone number, 888-399-2811.

Concord Auto Protect has a Better Business Bureau (BBB) rating of B. It has nearly a 5.0-star customer review score based on more than 90 reviews. However, most of the positive reviews are from customers who did not have to file claims.

Customers were happy with the process of signing up for vehicle coverage, but those who tried to file claims for car repairs were generally not pleased. There were a few customers who felt that the exclusions in the Concord contract were too stringent.

“After speaking with numerous people in the mechanic world, service bulletins represent approximately 70 [percent] of the issues people bring vehicles in for. Concord will not fix any of these issues, which basically renders your warranty useless. I highly suggest you avoid this company!” - Mike V.

Mike V. also claimed in another post that a Concord Auto Protect representative reached out and offered him $500 to remove his review. If true, this may explain why there are so many positive reviews of the company despite an apparently poor record of paying out claims.

In most cases where customers were upset by the lack of coverage, Concord offered to refund the cost of the warranty contract.

Endurance has a Trustpilot score of 4.4 out of 5.0 stars based on more than 2,000 reviews and is a dependable provider. We think an Endurance extended warranty provides some of the best coverage in the industry. The company offers six levels of coverage that range from basic powertrain to comprehensive exclusionary coverage.

Endurance plans also come with a one-year free of Endurance Elite Benefits, which includes:

CARCHEX has been providing extended auto warranty contracts for over 20 years. It holds an A+ rating from the BBB. In the past three years, it has received around 100 customer complaints through the BBB. This is quite low considering the high volume of contracts CARCHEX sells each year.

We think CARCHEX offers top-notch customer service. The CARCHEX quotes process takes less than 10 minutes, and the company can also be contacted through an instant message tool on its website.

Learn more about coverage from CARCHEX with a free, personalized quote.

Our rating: 4.4 out of 5.0

Our research found this provider to be the best for used cars.