November 8, 2021
| On 3 weeks ago

Montway Auto Transport: Reviews, Costs, and Services (2021)

With over 15,000 carriers in its network and more than 15 years of experience, Montway Auto Transport is one of the country’s most popular car shipping companies. We decided to take a closer look at the provider by researching Montway Auto Transport reviews, standard features, average costs, and car shipping services.

Our findings show that Montway Auto Transport stands as one of the industry’s best car shipping companies. A registered and licensed broker, Montway Auto Transport doesn’t independently ship vehicles but collaborates with top carriers nationwide to ensure safe, timely car shipments. The car transport company receives relatively high marks for its offerings, pricing, and customer service.

To learn more about our editorial integrity policy and how we make money through affiliate partnerships, read our full disclosure here.

Montway Auto Transport Overview

Montway Auto Transport has been offering exceptional car shipping services since 2006 from its headquarters just outside of Chicago in Schaumburg, Illinois. According to Montway Auto Transport reviews, the company’s rates sit far below average but its quality of service is among the industry’s best.

The auto transporter made the 2021 Inc. 5000 list, which ranks the fastest-growing private companies in the country by total revenue over a three-year span. Montway Auto Transport is one of the top vehicle shipping companies in the US, having arranged services for over 140,000 vehicles in 2020 alone.

The provider holds excellent customer service ratings online, with many Montway Auto Transport reviews noting the quality of its 24/7 customer support. While Montway Auto Transport is a broker and doesn’t move vehicles itself, the company’s network of 15,000 vetted truckers is one of the largest collections of carriers on the market.

Montway Auto Transport Costs

While car shipping prices range depending on many factors, the company has provided a guideline for how much auto transport might cost. The rates below are just estimates, but they might help you understand how much you might expect to pay:

  • $1.96 per mile for distances of 0 to 500 miles
  • $0.93 per mile for distances of 500 to 1,500 miles
  • $0.58 per mile for distances of 1,500 miles or more

According to Montway Auto Transport reviews, the company tends to offer some of the industry’s best prices. Regardless of whether your shipment follows these guidelines or not, you’ll probably receive an excellent offer from the car shipping provider.

We reached out to Montway Auto Transport and requested enclosed trailer and open trailer quotes for two different vehicle types. The shipments below were secured for a 1,547-mile shipment from Los Angeles to Houston during January, an expensive month for car transport.

Vehicle Type Shipping Method Cost
Toyota RAV4 Open transport $929
Enclosed transport $1,339
BMW 7 Series Open transport $1,059
Enclosed transport $1,279

One thing to keep in mind: Montway Auto Transport doesn’t offer guaranteed pricing, so your final cost may end up being higher than your originally quoted rate.

Since many factors affect pricing, consider these prices just estimates. Your shipping cost might be different even with the same vehicle and transport method along with a comparable distance. The best way to get an accurate cost of shipping with Montway Auto Transport is to request a free, instant quote.

What Affects Car Shipping Costs?

It would be nice to have an exact cost calculator for car shipping costs, but they vary significantly based on various factors. Below are some elements that may affect your shipment cost with Montway Auto Transport:

But these are just averages, and depending on various factors, your pricing may be higher or lower. Here are some factors that affect car shipping rates:

  • Distance: The farther you need to ship your car, the more it will generally cost. Montway Auto Transport’s price per mile goes down, though, as your shipping distance goes up.
  • Pickup and dropoff methods: Unlike some competitors, Montway Auto Transport doesn’t offer the cheaper option of terminal-to-terminal shipping. The company only provides the more convenient but usually more expensive choice of door-to-door shipping.
  • Shipment type: Montway Auto Transport provides both open transport and enclosed transport shipping options. Open shipping is cheaper but leaves your vehicle exposed to weather and road hazards. With enclosed shipping, your car is shipped inside a trailer with more protection at a much higher price.
  • Type of car: In general, larger cars are more expensive to ship than smaller ones. Vans, SUVs, and trucks will likely be charged more than sedans and other small passenger vehicles.
  • Time of year: Car shipping costs fluctuate throughout the year. January and the summer season are typically the most expensive times to ship a car.
  • Vehicle operability: Drivable vehicles are cheaper to ship than inoperable cars.
  • Pickup date and delivery date: Availability of auto transporters changes depending on the date, so this can easily influence the cost of shipping your car.

Once again, the best way to determine your personal car shipping costs is by getting free quotes from the provider. It’s often a smart idea to compare rates from multiple providers to find out exactly what your best rate might end up being.

Montway Auto Transport Services

Montway Auto Transport offers shipping to and from all 50 states, including Alaska and Hawaii, as well as international destinations. Whether you’re looking for a short transit across Texas or a cross-country move from New York or Florida to California, Montway Auto Transport can cover your needs.

In addition, the company provides nearly every standard type of car shipping practice to its customers. If you’re looking for a specific auto transport method, there’s a strong likelihood that Montway Auto Transport will be able to fulfill your needs. Below, we’ve listed some services that are commonly mentioned in Montway Auto Transport reviews:

  • Open carrier transport: While it’s the cheapest method of moving a car, damage is somewhat more likely since your vehicle will be exposed to the elements.
  • Enclosed carrier transport: This is the best method for moving expensive vehicles and classic cars, as your car will be placed inside an enclosed trailer. It’s also more expensive than open carrier transport.
  • Expedited shipping: If you need your vehicle moved immediately, Montway Auto Transport can expedite the shipping process. Expect to pay a premium for this shipping type, though.
  • Door-to-door transport: Your vehicle will be picked up directly from your front door and placed right at the specified delivery location. Many companies offer the more affordable terminal-to-terminal shipping method, but Montway Auto Transport does not.
  • Car shipping to Hawaii, Alaska, and Puerto Rico: If you need your car shipped long-distance to the Aloha State, the Last Frontier, or the Isle of Enchantment, Montway Auto Transport can cover your needs.
  • International car shipping: Shipments across the world can also be accommodated when you choose Montway Auto Transport.
  • Motorcycle and classic car transport: If you’re looking to move your bike or a classic vehicle, you’ll find that Montway Auto Transport can securely and efficiently transport it to your destination.

The one major service not offered by Montway Auto Transport is terminal-to-terminal transport. By using this shipping method, customers can have vehicles dropped off at a port or terminal instead of at their house. While terminal-to-terminal shipping is generally cheaper than door-to-door service, Montway Auto Transport reviews speak of competitive rates regardless.

Montway Auto Transport Added Perks

Here are some services commonly mentioned in Montway Auto Transport reviews that may make your auto shipping experience a bit easier:

  • GPS tracking with live support: Montway Auto Transport offers GPS tracking on its shipments. At Montway.com, you can access real-time information about your shipment from the company’s online chat feature, which is available 24/7.
  • Free personal goods shipping: The auto transporter lets you ship an additional 100 pounds of personal items in the trunk of your vehicle at no additional charge.
  • Included insurance: When you get car shipping quotes online from Montway, it includes insurance coverage for your vehicle from the car carrier. Montway also adds $250,000 in contingent cargo insurance if the truck driver’s policy doesn’t cover a valid insurance claim.

Montway Auto Transport Reviews and Ratings

Montway Auto Transport reviews posted online are overwhelmingly positive, with customers frequently noting the car shipper’s excellent customer experience and reliability. In fact, 20.5 percent of reviewers explicitly mention recommending the company to others.

Montway Auto Transport holds a 4.5-star rating out of 5.0 on Trustpilot based on over 950 reviews and a 4.5-star rating out of 5.0 on Google out of more than 5,000 reviews. Montway Auto Transport reviews from customers on the Better Business Bureau (BBB) come out to a solid 4.5 out of 5.0 stars. The company is accredited by the BBB and carries an excellent A+ rating.

Positive Montway Auto Transport Reviews

Satisfied Montway customers consistently report top-notch service and excellent communication. 17 percent of reviews mention the company’s customer service positively.

“Very professional and reliable. Driver had to wait at the dealership for at least a half hour for my vehicle. Arrived … with no damage. I was kept informed of estimated delivery times.”
Dara I. via BBB

“Regular updates and all the necessary information, including direct contact info for the transport driver, were provided throughout the process. Delivery was timely, and the car was dropped off as promised, with nary an issue.”
A.M. via Trustpilot

Negative Montway Auto Transport Reviews

Not all customers reported an entirely positive experience with Montway Auto Transport. However, most people’s frustrations were from hassles with contracted motor carriers instead of with Montway itself. However, it should be noted that 10 percent of reviews mention an easy process.

“The only issue I had with it was that the pickup was earlier than originally scheduled, so I had to do some last-minute scrambling, and I also had to arrange for someone else to pick my car up on my behalf, as it arrived before I could arrive.” 
Billy L. via Google

“Montway moved my car to the correct location. The vehicle was picked up a day late, and I was not notified of the delay. The driver did show up the next day and delivered it a day early, so it all worked out. Better communication would have alleviated my concerns.”
Mark E. via BBB

Montway Auto Transport: 4.5 Stars

After our thorough Montway Auto Transport review, we give the company 4.5 out of 5.0 stars and name it the industry’s Best Overall option. The broker consistently provides competitive rates, smooth transactions, and excellent additional features. From our research, Montway Auto Transport reviews support these conclusions.

Here’s how we calculated the score for Montway Auto Transport:

Reputation 4.8
Price 4.8
Services 4.3
Customer Service 4.0

Montway doesn’t offer guaranteed pricing on quotes, so your final bill may be different from the quote you received. Some customers have complained about Montway Auto Transport’s cancellation fee of $199, but it’s pretty standard across the industry. Given that Montway Auto Transport reviews are mostly positive, we consider these drawbacks to be minor compared to the company’s benefits.

Other Recommendations for Car Shipping

We believe Montway Auto Transport is a good option for pretty much anyone who needs to ship a vehicle. However, whether it’s your first time shipping a car or not, we always recommend getting quotes from several providers before making your final decision. Below are two other auto shipping companies worth a look.

Easy Auto Ship: Best Added Benefits

In addition to being a low-cost car shipping company with great rates and positive customer reviews, Easy Auto Ship offers plenty of standout benefits. For example, the company will reimburse you for a rental car if it takes more than two weeks for your car to arrive.

Easy Auto Ship will also reimburse you up to $20 for a car wash if your car arrives dirty. Unlike many competitors, the company offers guaranteed pricing and shipping for RVs and farm equipment.

Overall rating: 4.4 out of 5.0 stars

Sherpa Auto Transport: Best for Locked-In Rates

Sherpa Auto Transport reviews show that it offers competitive rates and a comparable list of services to the other best auto transport companies. The guaranteed pricing of its Price Lock Promise makes Sherpa Auto Transport a particularly enticing choice for shoppers who don’t want surprises when signing the bill of lading.

Similar to Easy Auto Ship, Sherpa offers what it calls a Clean Car Guarantee, which is a $20 reimbursement for a car wash within seven days of your vehicle’s delivery. You just have to mail your bill of lading and car wash receipt to Sherpa Auto Transport within 30 days of your car’s arrival.

Overall rating: 4.3 out of 5.0 stars

Q & A

Is Montway Auto Transport legitimate?
Montway Auto Transport is not only a legitimate car shipping company, but also one of the most popular vehicle transport providers in the country. Montway completed 140,000 shipments in 2020 alone and generally has very positive reviews online.
How long does Montway Auto Transport take?
The time it takes to ship your car with Montway Auto Transport varies greatly depending on your shipping needs and carrier availability. In general, Montway Auto Transport reviews say that it takes one to nine business days for a car to be delivered.
Is Montway Auto Transport a broker?
Montway Auto Transport is a fully licensed broker registered with the United States Department of Transportation. Montway does not actually ship your vehicle. Instead, the company connects you with one of the 15,000 motor carriers in its network. Montway Auto Transport vets each of these carriers individually to ensure they meet its standards.
What is the Montway Auto Transport contact number?
To contact Montway Auto Transport, head to its phone number at 888-666-8929. The company's business hours are Monday to Friday from 6 a.m. to 10 p.m., Saturday from 8:30 a.m. to 6 p.m., and Sunday from 9 a.m. to 9 p.m. Central Time. Montway Auto Transport also offers a live chat every day from 6 a.m. to midnight.