Once your vehicle’s factory warranty expires, you may be in the market for an extended car warranty. Omega Auto Care is one of several companies offering vehicle service contracts to help car owners looking to guard against unexpected repair costs.
We’ve done the homework for you, and in this review, we’ll outline how much Omega Auto Care warranties cost and what customers have to say about coverage and service experiences. We’ll also take a look at Omega Auto Care plan options and give you recommendations for the best extended car warranty companies to consider in case you decide Omega Auto Care isn’t the right fit for you.
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Omega Auto Care Highlights
Omega Auto Care, LLC underwrites vehicle service contracts and is based out of Jacksonville, Florida. On its website, Omega Auto Care says it’s been servicing contracts for nearly 20 years, but the company’s Better Business Bureau (BBB) profile says it’s only been in business since 2013. It’s possible that the company may have changed names at some point in its history.
What Does an Omega Auto Care Warranty Cover?
Omega Auto Care offers three types of coverage plans: New Exclusionary, Used Stated Coverage, and Powertrain Protection. Each has specific eligibility limits, and vehicles up to 15 years old and with up to 250,000 miles can be covered.
Here’s a breakdown of Omega Auto Care’s coverage options:
|Omega Auto Care Plan||Type of Coverage||Best For|
|New Exclusionary||Bumper-to-bumper coverage
for most car parts and systems
|Vehicles that are 7 or more model years old and have less than 100,000 miles on the odometer|
|Used Stated Coverage||Stated-component coverage
for major car parts and systems
|Vehicles that are 10 or more model years old with less than 150,000 miles on the odometer|
|Powertrain Protection||Powertrain coverage
for the most vital car parts, including the engine, transmission, and drive axle.
|Vehicles up to 15 model years old that have less than 250,000 miles on the odometer|
There are also two upgrade options available under the Powertrain Protection plan:
- Powertrain Plus: Covers extra air conditioning and electrical components
- Powertrain Enhanced: Covers the air conditioning, cooling, and fuel systems, as well as more electrical components than the Powertrain Plus plan
Benefits of Omega Auto Care Warranties
All Omega Auto Care warranties come with 24/7 emergency roadside assistance from Road America and Auto Knight that includes:
- Flat tire assistance
- Fuel, oil, fluid, and water delivery
- Lockout assistance
- Battery services
Customers can receive up to $100 per roadside assistance occurrence. The highest plan level also provides rental car reimbursement of up to $30 a day. Further, Omega Auto Care provides trip interruption reimbursement if your car breaks down over 100 miles away from home. Customers are reimbursed $75 a day for up to three days, for a maximum of $225 per breakdown.
To learn more about these plan options and possible deductibles, you can look at the sample contracts available on Omega Auto Care’s website.
Maintenance Benefit from Omega Auto Care
All Omega Auto Care contracts come with one year of coverage for maintenance items. This is a unique benefit, as most third-party providers and manufacturer-backed extended coverage plans exclude maintenance services and wear-and-tear items.
Omega Auto Care’s maintenance benefit covers one safety inspection, which includes wiper blade replacements, and also reimburses drivers for:
- Batteries: Up to $100 toward a battery replacement
- Brake pads: Up to $130 toward brake pad replacements
- Cooling system services: Up to $40 for a cooling system service
- Oil changes: Up to $40 for standard oil changes and up to $55 for diesel oil changes
How Much Does Omega Auto Care Cost?
Although Omega Auto Care doesn’t share cost information on its website, we were able to find a few customer reviews that included prices. One customer reported paying $3,705 for a New Exclusionary contract for a 2007 Honda Civic. This is slightly expensive for an extended car warranty contract, especially for coverage for a non-luxury vehicle.
Another customer reported being offered Powertrain Plus coverage for a 2012 truck for $4,657 with $495 down. This was broken into a flexible payment plan of $277.47 per month for 15 months. No further information was given about the vehicle or the terms of the contract, but $4,657 would be an expensive price for nearly any aftermarket car warranty.
Quotes and Claims Processes
To get a quote from Omega Auto Care, call 877-850-0443. Although the prices we found seem a bit on the expensive side, coverage is comprehensive, and you may be offered a cheaper price to protect your vehicle.
In the event of a breakdown, move your vehicle to a safe spot to avoid further damage. Consult your contract to find which roadside assistance company you should call, then have your vehicle towed to a licensed repair facility. Be sure to have the repair shop call Omega Auto Care for pre-authorization before starting repairs. This way, you’ll know if the damages include covered parts and what you’ll need to pay for out of pocket when you file a claim.
After repairs have been made, Omega Auto Care may pay the auto repair facility directly or may have you pay upfront for all repairs and be reimbursed by check.
Omega Auto Care Ratings and Reviews
Omega Auto Care has an A+ rating from the BBB. Positive customer reviews highlight professional customer service representatives, extensive coverage, and fair prices. Negative customer reviews report receiving phishing emails from Omega Auto Care, dealing with aggressively pushy salespeople, and having difficulty canceling contracts.
Omega Auto Care has received nearly 500 reviews on the BBB site that give the company an average customer rating of 4.57 out of 5.0 stars. This bodes well for the company’s reliability and customer service.
Positive Omega Auto Care review:
“I shopped extensively before choosing Omega because their policy offered 100,000 miles and 5 years of protection. They have exceeded my expectations with their coverage of two large claims, no questions asked. I have two years and 50,000 miles of coverage remaining, and the policy has paid for itself already. This policy is an excellent choice for an auto warranty.” – Dan F. via BBB
Negative Omega Auto Care review:
“I was contacted by several different sellers who all were working for Omega Auto Care but under different umbrella companies unbeknownst to me. I wound up with 3 different policies all for the same car and having 3 different debits come out of my bank accounts. It has been extremely frustrating to get two of the policies canceled, and I am still working at it and trying to get reimbursed.” – Andrea via BBB
Omega Auto Care Extended Warranty: 3.6 Stars
Overall, we think Omega Auto Care is worth looking into for drivers who want comprehensive extended car warranty coverage and peace of mind when it comes to unexpected mechanical failures. The company has a positive reputation among drivers, and its maintenance benefits are an attractive perk.
However, it’s also worth looking into other reputable extended car warranty companies to see if you can get a better price for coverage or a plan more tailored to your needs. Read about two of the industry’s top providers below.
Top Recommendations for Extended Car Warranties
Our review team has evaluated every major auto warranty company in the industry, taking into consideration pricing, plans, reputation, and more. Based on our findings, we recommend drivers looking to buy an extended car warranty get quotes from Endurance, CARCHEX, and CarShield.
Endurance: Best Coverage
Endurance has been a trusted company in the car warranty industry since 2006. From its positive customer reviews on Trustpilot, Google, and the BBB, we think that nearly anybody can benefit from an Endurance plan.
Endurance offers six levels of coverage and additional perks with the Endurance Elite membership that is offered free to new customers for one year. The benefits include key fob replacement, tire repair replacement, identity theft protection, member rewards, and the Endurance Protect app.
If you’re ready for a free Endurance car warranty quote, click below.
Endurance is our pick for best coverage with its comprehensive warranty options.
CARCHEX: Best Service
CARCHEX has a strong reputation among industry experts, earning partnerships with companies such as CARFAX, Edmunds.com, and Kelley Blue Book. There are also hundreds of positive CARCHEX reviews online, earning the company our Best Service designation.
The company offers drivers five levels of vehicle protection, from exclusionary coverage to basic powertrain coverage. Benefits that come along with every CARCHEX extended car warranty plan include 24/7 roadside assistance, towing reimbursement, rental car reimbursement, and trip interruption coverage.
Find out what a CARCHEX warranty would cost you by getting a free quote below.
Our research found this provider to offer the industry’s best service.
CarShield: Best Value
CarShield ranks highly on our list of top extended warranty providers thanks to its low monthly financing options. There are also many positive CarShield reviews that indicate the company is trustworthy and dependable.
CarShield offers five auto coverage plans and is one of the only providers that also has protection plans for motorcycles and ATVs. With all CarShield extended warranties, drivers get perks including rental car reimbursement, courtesy towing, and emergency roadside assistance.
You can get a free, custom quote from CarShield by clicking the buttons below.