Protect My Car: Reviews, Costs, and Coverage (2024 Guide)

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Protect My Car is well-respected in the auto warranty industry and receives high customer satisfaction ratings from the Better Business Bureau (BBB) and Trustpilot. The company is one of our top choices for extended car warranty coverage, but do Protect My Car reviews from drivers reflect top-notch service?

This comprehensive review of Protect My Car will help you compare the company against some of the industry’s best extended car warranty providers. We’ll discuss Protect My Car coverage plans, average costs, and the company’s claims process. In addition, we’ll look into Protect My Car reviews and ratings from customers since you can learn a lot about a car insurance or auto warranty provider from what customers have to say.

When we reviewed the best extended car warranty companies nationwide, Protect My Car was one of our top picks. Protect My Car offers reliable vehicle service contracts and has a strong industry standing. Based on its reputation, coverage options, price, transparency, and customer service, we rate the company 4.4 out of 5.0 stars and recognize it for having the Best Financing.

While the long-term cost of a Protect My Car extended warranty can be higher than competitors’ pricing, we believe the company offers excellent coverage, peace of mind, and reasonable long-term financing options. This opinion is based largely on many outstanding Protect My Car reviews. For customers with smaller monthly budgets, the company may be more affordable in the short term.

Protect My Car Company Overview

Founded: 2005

Headquarters: St. Petersburg, Florida

Availability: All states except for Alaska, California, Hawaii, Missouri, Oklahoma, and Washington

Protect My Car has offered extended warranty plans and auto insurance products for nearly 20 years. The company holds a C rating from the Better Business Bureau (BBB) and receives an exceptional 4.2 stars out of 5.0 from over 3,500 customers on Trustpilot.

Customers of PMC can also benefit from the PMC Rewards program. By participating in this points program, you can get discounts at stores, restaurants, and hotels. You can also enter drawings for perks like free gift cards and products.

You likely won't find the cheapest extended auto warranty coverage at Protect My Car, but the company's plans are well-regarded by drivers and receive strong customer satisfaction scores.

Protect My Car is known for its long-term financing options, which make monthly rates more affordable than those from dealerships or other third-party providers. Payments for most extended warranty plans don't last anywhere near 48 months, but this is relatively common with Protect My Car.

While low monthly payments spread over a long time make each month easier on the wallet, it may lead to a higher overall price tag. Luckily, Protect My Car reviews show that the company provides plenty of flexibility with warranty plan lengths.

The total cost per year of coverage from Protect My Car is relatively high. However, Protect My Car reviews reveal that many customers would rather save money month-to-month. The company offers flexible payment plans lasting between 36 and 48 months, so you can expect a smaller price tag if you opt for a shorter plan.

You may also receive a discount if you're a student or in the military, according to the company's website and various Protect My Car reviews.

You'll likely pay higher rates if you have an older vehicle or one that's vulnerable to breakdowns. As expected, higher prices typically come with more extensive and longer-lasting plans as well.

Does Protect My Car Have a Deductible?

According to Protect My Car reviews, drivers should expect to face a $100 deductible per visit to the repair shop with the Ultimate plan. With the Deluxe and Essential plans, you will have a $200 deductible. Deductibles require drivers to pay a bit more out of pocket when their vehicle breaks down, but it also reduces the amount people get charged each month.

As is standard with most vehicle service contracts, to keep coverage valid, you must have your vehicle serviced regularly according to the manufacturer’s recommendations. You must cover regular maintenance at your own expense and keep proof that such maintenance was completed for your vehicle.

All plans are transferable and have a $200 deductible except for the Ultimate option, which has a $100 deductible. With Protect My Car's 30-day money back guarantee, you’ll receive a full refund if you cancel your contract within 30 days. All other cancellations come with prorated refunds.

Contracts are inclusionary, which means you are covered for only the specific components listed in the vehicle service contract. Inclusionary contracts tend to offer less coverage than exclusionary contracts.

Ultimate Coverage

The Ultimate plan from Protect My Car is the company's highest level of coverage, but it's also the most expensive. It covers most of the same components as a manufacturer's warranty, which is also known as a factory warranty. Protect My Car reviews show that most drivers are satisfied with the scope of Ultimatecoverage.

Below are some details about Ultimate coverage from Protect My Car:

One difference between Protect My Car and other extended auto warranty companies is that the Ultimate plan is inclusionary, meaning that every covered part is listed in the contract. Many bumper-to-bumper warranties are exclusionary, meaning that every part is covered unless it's specifically listed as an exception.

Deluxe Coverage

Those with Deluxe coverage receive protection that's slightly more limited in scope than the Ultimate plan. It's intended for cars with over 50,000 miles on their odometer that may no longer qualify for Ultimate coverage.

Listed below is some information about Deluxe coverage from Protect My Car:

You'll receive extremely extensive coverage if you opt for the Deluxe plan. Protect My Car reviews often speak highly of the company's offerings, and there's good reason when drivers enjoy the benefits of Deluxe coverage.

Essential Coverage

Essential coverage is a solid choice for those looking for an extended warranty for cars over 100k miles. While it's somewhat limited in scope beyond what's covered in a powertrain warranty, drivers with older cars often leave positive Protect My Car reviews about the Essential plan.

Details about Essential coverage can be found below:

While roadside assistance is a common perk for an extended warranty, free oil changes and tire rotations are not. They are benefits worth considering since they could save you a few hundred dollars a year, depending on how often you change your oil.

Protect My Car also offers $50 in rewards points when you sign up and continues to add rewards dollars as long as you are a member. You can use these dollars to purchase gift cards from several companies and restaurants, including Amazon, Panera, Walmart, and Marriott. A few Protect My Car reviews mention the PMC Rewards program as one of the warranty provider’s standout features.

Not every situation receives coverage through a Protect My Car extended vehicle warranty. While you'll receive protection in most situations, that's not true of the following:

Remember that vehicle service contracts are intended to keep vehicles safe in the event of mechanical breakdowns. That means you'll still need to cover damages caused by collisions, environmental damages, and instances of theft or vandalism.

While there are exclusions to coverage from Protect My Car, motorists rarely face issues getting their car issues covered. Below are survey results from drivers who reached out for help after facing mechanical breakdowns on the road.

As can be seen, extended warranty providers almost always cover issues caused by mechanical breakdowns. Protect My Car reviews and our survey results show that drivers are typically impressed with the company's administration of warranty services.

Does Protect My Car Cover Brakes?

The Ultimate and Deluxe plans offer service for certain brake components, according to Protect My Car reviews. Keep in mind that brake pads get excluded from coverage, as they're considered a wear and tear part.

Every company has its upsides and downfalls, so read through the positive and negative Protect My Car reviews below to learn how the company functions.

Satisfied Protect My Car customers often leave positive Protect My Car reviews speaking highly of the company's attentive representatives and timely service with auto repairs.

"I have not had any problems with my claims being paid. Protect My Car is very courteous and professional each time you call."

– Clemmie H. via BBB

"No issues at all with the garage or Protect My Car. No waiting for confirmation either. [The] same day my car went to the shop, it was done."

– Bryant via Trustpilot

Others have left Protect My Car reviews that state how upset they are about challenging claims processes and higher-than-expected prices.

"I have been having issues with this policy since I had it. I called to get a reimbursement, and I got representatives getting nasty with me on the phone. I am very displeased with the service I am getting."

– Lateefah via Trustpilot

"I was lied to about my monthly cost. The gentleman told me my monthly [cost] would be $97 a month. When I got my bill or started the auto draft, it was well over $100. Looking for a new company now."

– Tosh via Trustpilot

Many negative Protect My Car reviews speak of annoying robocalls that use the company's name. It's worth noting that these issues may not actually come from Protect My Car, and either way, they do not reflect the company's quality of warranty coverage.

A Protect My Car warranty plan can be canceled by first contacting the company by phone at 1-844-556-4762 and then filling out a cancel request form.

You'll likely face no issues when trying to reach out for quotes and services, according to Protect My Car reviews. If you're not sure of how to get in contact with the company, carefully consider the sections below.

To request a free quote from Protect My Car, you can either call or fill out a form on the company’s website. Based on Protect My Car reviews, the company can work with nearly any customer’s budget to find affordable options.

When we called, the customer sales representative was slightly pushy and tried to get us to purchase a protection plan immediately over the phone. Other customers have had better experiences with the quotes process, though. A number of Protect My Car reviews praise helpful and courteous salespeople.

Filing a claim for a covered repair with Protect My Car is relatively simple. Below are the steps necessary for you to get a repair bill covered after a vehicle defect:

As with most extended warranty providers, Protect My Car reviews are quite spotty when it comes to opinions on the claims process. Some drivers express extreme frustration with the company's response time, while many others believe Protect My Car responded to their needs in a professional and efficient manner.

There's a standard 30-day waiting period before coverage begins from Protect My Car. This allows the company to make sure it's not about to offer coverage on a vehicle with countless preexisting issues.

The best way to contact Protect My Car is generally to call the company's customer service line at 1-844-556-4762. If you're looking for roadside assistance, call 1-888-676-4762.

Motorists generally walk away from their extended warranty purchases satisfied with their coverage. In other words, extended warranties are viewed as worth the price by many of their users.

Yes, most drivers do end up using their extended auto warranties. According to Protect My Car reviews, it's relatively common for motorists to take advantage of extended coverage. Below is a breakdown of how often drivers tend to face mechanical breakdowns:

As cars age, they start to face reliability issues. While some models will hold up well as the years go by, expect to face problems far more often if you've got a vehicle that's moving past its prime.

About 41 percent of those we polled believed their purchase was entirely worthwhile, showing strong satisfaction with vehicle service contracts. The average cost of a plan was between $1,500 and $2,500, with 45 percent of drivers having paid within that range.

Endurance has a Trustpilot score of 4.0 out of 5.0 stars based on more than 5,100 Endurance warranty reviews. We believe Endurance is a dependable extended warranty company and provides some of the best coverage in the industry. Endurance offers six levels of coverage that range from basic powertrain coverage to comprehensive exclusionary coverage. The company also has plans that include routine maintenance.

Most Endurance extended warranty plans come with one free year of Endurance Elite Benefits, which include:

Endurance vehicle protection plans are available in every state except California.

CARCHEX has been selling extended auto warranty contracts for over 20 years. The company is accredited by the BBB, where it holds an A+ rating. There are many positive CARCHEX reviews, and in the last three years, the company has received only 166 BBB customer complaints—an extremely low number for how many contracts CARCHEX sells.

The CARCHEX quotes process takes less than 10 minutes, and you can contact the company through an instant message tool on its website. Overall, CARCHEX is a great choice for an extended auto warranty at a relatively low cost.

To compare CARCHEX and Protect My Car, check out our Protect My Car vs. CARCHEX review.

Q & A

Is Protect My Car a legit company?

Yes, Protect My Car is a legitimate extended warranty provider and has high customer ratings on Trustpilot and the BBB's website. The company provides real repair cost coverage for vehicles no longer under a manufacturer's warranty, and you can pay as little as $100 for needed repairs.

Can you cancel Protect My Car?

Yes, you can cancel a Protect My Car extended warranty within the first 30 days for a full refund. You can cancel by downloading a cancellation request from the company's website or by contacting customer service.

How much does Protect My Car cost?

Protect My Car warranties vary in cost depending on your car make and model along with the coverage plan. It's not usually the cheapest extended warranty provider, but it typically receives excellent reviews from customers.

Does Protect My Car cover the engine?

Yes, every Protect My Car plan covers major engine components. Gaskets, seals, and other internally lubricated parts are all covered as well.

Is a Protect My Car warranty worth it?

Protect My Car has a variety of vehicle service plans, coverage options, and perks that help customers get the protection they need against costly repairs. The company has high star ratings and many positive reviews, so we believe Protect My Car is generally worth it.

How does Protect My Car work?

If you have a mechanical breakdown, you can take your vehicle to a repair shop and file a claim, and Protect My Car will cover the repair bill. Some plans are exclusionary, so make sure you understand what's covered and what's not. In the end, you should only be responsible for your deductible and the monthly payments for your Protect My Car contract.

Does Protect My Car cover oil changes?

Yes, Protect My Car does cover oil changes and tire rotations under its warranty plans. That's unusual compared to even the best extended car warranty providers.

Does Protect My Car cover the transmission?

Yes, every Protect My Car plan covers your vehicle's transmission along with related gaskets and seals.