After combing through Sherpa Auto Transport reviews, standard costs, and service offerings, it’s easy see why many people turn to the company for their car shipping needs. With excellent customer reviews, a stress-free shipping process, and locked-in pricing, Sherpa Auto Transport has a proven track record of reliable service and pricing.
No matter which car shipping provider you choose, the cost of transporting a vehicle greatly depends on your needs. While Sherpa Auto Transport stands as a solid choice for auto shipping, it’s always a good idea to get quotes from some of the best car shipping companies to compare pricing and coverage options.
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Founded in 2017, Sherpa Auto Transport is one of the more recently established car shipping providers. However, the Charlotte, North Carolina-based company has established itself as a premier vehicle transporter in just four years.
One feature that stands out in Sherpa Auto Transport reviews is its Price Lock Promise, which guarantees the price you see when requesting a free quote. While bait-and-switch pricing can sometimes occur with less reputable providers, Sherpa Auto Transport’s Price Lock Promise ensures that you’ll pay exactly what you’d expect.
The company also includes a free car wash with every transport as part of its Clean Car Guarantee. The Clean Car Guarantee, which gives each customer a reimbursement of up to $20 for a car wash within seven days of delivery, is particularly appreciated by those who ship their vehicles using open transport.
Sherpa Auto Transport reviews mention that the company’s rates are slightly above the industry average. When we reached out to Sherpa Auto Transport about the cost of shipping an operable SUV from Los Angeles to Houston, we received a quote of $1,300.
While this may seem a bit higher than other companies’ car shipping rates, the price you’re quoted from Sherpa Auto Transport is the exact price you’ll pay. Other providers may seem cheaper at first, but they may tack on additional fees after sending you the initial quote.
Here are the exact car shipping quotes online we received from Sherpa Auto Transport:
Shipping route: Los Angeles to Houston (1,547 miles)
You may not get the cheapest car shipping quotes from Sherpa Auto Transport all the time. However, you’ll get an accurate pricing estimate that you can use when comparing quotes from other providers.
While the Price Lock Promise guarantees a certain price from Sherpa Auto Transport, various factors affect the original quote you receive. According to Sherpa Auto Transport reviews, the following influences can easily impact your car shipping cost:
While Sherpa Auto Transport reviews speak to higher upfront costs, you could likely end up paying less for the company’s services once the bill of lading arrives. The Price Lock Promise will keep rates in check, regardless of the factors that affect your car transport mid-shipment. It’s worth noting that final payments to carriers can only be made using cash or certified checks, so don’t plan to use your credit card.
According to Sherpa Auto Transport reviews, it’s simple to get online quotes from the company. On Sherpa’s website, drivers can put in basic vehicle and route information to receive a free instant quote. This quoted number will then be honored for the duration of your vehicle shipment.
For those who’d prefer to speak with a company representative, Sherpa Auto Transport reviews mention speaking with friendly and helpful sales agents over the phone. Regardless of how customers reach out, Sherpa Auto Transport reviews show that positive experiences are the norm.
Sherpa Auto Transport offers a diverse set of services for countless shipping needs. Here are the main car shipping services offered by the company:
All of Sherpa Auto Transport’s truckers hold insurance coverage, so your vehicle should be safe throughout the moving process. If you need to cancel your shipment, expect to pay a $25 dispatch fee before the assignment of a carrier or the amount of your initial payment if after.
Sherpa Auto Transport reviews online are overwhelmingly positive. The company holds a 4.7-star rating out of 5.0 on Google, based on over 500 reviews. On the Better Business Bureau (BBB), Sherpa Auto Transport has an exceptional 4.9-star rating out of 5.0.
The BBB has also given the company accreditation and an A+ for its strong customer service. Overall, 91.5 percent of reviewers rated this company 5 out of 5-stars.
Positive Sherpa Auto Transport reviews consistently mention excellent customer experience, transparent pricing, and professional drivers. In fact, 27 percent of reviews positively mention the auto transport driver.
“Everything was as advertised. The driver was the best, nice, customer-focused, helpful, communicated clearly, precise in directions. Great experience from start to finish.”
– Bill D. via BBB
“Their customer service person was thorough and professional. Once a driver was secured, he communicated with us and was clear on the schedule. He took his time inspecting the car prior to loading it on the truck.”
– Michael D. via Google
Some Sherpa Auto Transport customers said they received bad experiences from certain drivers who were rude or otherwise unprofessional. However, 40.5 percent of reviews explicitly mentioned how “professional” the company was.
“I had a car shipped from Washington state to Georgia. I paid a significant amount of money to try to ensure the safety of the new vehicle. However, it arrived late, unloaded in the wrong location, with multiple points of damage.”
– Sean M. via BBB
“I used Sherpa to ship my car across the country a few months ago … The Sherpa customer service was kind and did their best to help me. I just hope they no longer use this [carrier], as they were rude, disrespectful, and horrible to work with.”
– Abby G. via Google
While there are some negative Sherpa Auto Transport reviews lying around, they represent a small percentage of the company’s overall reviews. By and large, customers report having positive experiences with Sherpa Auto Transport.
Sherpa Auto Transport stands as a top choice among vehicle shippers overall. We award the provider 4.3 out of 5.0 stars for its Price Lock Promise and reputation for excellent customer service.
Here’s how our ratings of Sherpa Auto Transport break down by category:
Sherpa Auto Transport reviews show that it’s a solid vehicle shipping company, but it’s still smart to compare car shipping quotes online from multiple companies before making your final decision. Two of the best vehicle shipping companies that are also worth checking out are Montway Auto Transport and Easy Auto Ship.
With more than 15 years of auto transport industry experience, Montway Auto Transport seems to have nearly perfected the car shipping process. Expect to receive quality service from the provider, as seen by its 4.5-star rating on the BBB and number of positive Montway Auto Transport reviews.
Montway Auto Transport also stands as one of the industry’s cheapest providers, so you’ll likely receive a strong value when you pick the company. On the other hand, you won’t receive guaranteed pricing from Montway, and the auto shipping company doesn’t offer terminal-to-terminal transport services.
Easy Auto Ship reviews praise the provider for affordable average costs and offer of guaranteed pricing. Since there won’t be any price hikes from Easy Auto Ship mid-shipment, drivers can be comfortable knowing that their vehicle will be moved at a competitive rate.
The company holds an A+ rating from the BBB and 4.6 stars out of 5.0 from customers. Between competitive average rates and strong customer service, Easy Auto Ship is an excellent choice for vehicle shipping services.