November 3, 2021
| On 4 weeks ago

Sherpa Auto Transport: Reviews, Costs, and Services (2021)

After combing through Sherpa Auto Transport reviews, standard costs, and service offerings, it’s easy see why many people turn to the company for their car shipping needs. With excellent customer reviews, a stress-free shipping process, and locked-in pricing, Sherpa Auto Transport has a proven track record of reliable service and pricing.

No matter which car shipping provider you choose, the cost of transporting a vehicle greatly depends on your needs. While Sherpa Auto Transport stands as a solid choice for auto shipping, it’s always a good idea to get quotes from some of the best car shipping companies to compare pricing and coverage options.

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Sherpa Auto Transport Highlights

Founded in 2017, Sherpa Auto Transport is one of the more recently established car shipping providers. However, the Charlotte, North Carolina-based company has established itself as a premier vehicle transporter in just four years.

One feature that stands out in Sherpa Auto Transport reviews is its Price Lock Promise, which guarantees the price you see when requesting a free quote. While bait-and-switch pricing can sometimes occur with less reputable providers, Sherpa Auto Transport’s Price Lock Promise ensures that you’ll pay exactly what you’d expect.

The company also includes a free car wash with every transport as part of its Clean Car Guarantee. The Clean Car Guarantee, which gives each customer a reimbursement of up to $20 for a car wash within seven days of delivery, is particularly appreciated by those who ship their vehicles using open transport.

Sherpa Auto Transport Costs

Sherpa Auto Transport reviews mention that the company’s rates are slightly above the industry average. When we reached out to Sherpa Auto Transport about the cost of shipping an operable SUV from Los Angeles to Houston, we received a quote of $1,300.

While this may seem a bit higher than other companies’ car shipping rates, the price you’re quoted from Sherpa Auto Transport is the exact price you’ll pay. Other providers may seem cheaper at first, but they may tack on additional fees after sending you the initial quote.

Here are the exact car shipping quotes online we received from Sherpa Auto Transport:

Shipping route: Los Angeles to Houston (1,547 miles)

  • SUV, open shipping: $1,300
  • SUV, enclosed shipping: $1,800
  • Sedan, enclosed shipping: $1,450

You may not get the cheapest car shipping quotes from Sherpa Auto Transport all the time. However, you’ll get an accurate pricing estimate that you can use when comparing quotes from other providers.

What Affects Car Shipping Costs?

While the Price Lock Promise guarantees a certain price from Sherpa Auto Transport, various factors affect the original quote you receive. According to Sherpa Auto Transport reviews, the following influences can easily impact your car shipping cost:

  • Distance: How far you need to ship your car is a huge variable in your shipping cost. Like most companies, Sherpa Auto Transport charges per mile. The exact rate goes down as distances increase, so you’ll pay more per mile for shorter moves than for cross-country car shipments such as from California to New York.
  • Type of shipping: Shipping your car via open transport—in which your car will be exposed to road hazards and weather conditions—is typically much cheaper than shipping it in an enclosed container.
  • Pickup and dropoff locations: Though it’s much less hassle to receive your car directly at your new address, terminal-to-terminal shipping is generally more affordable.
  • Type and size of car: The larger your vehicle, the more you’ll probably pay to ship it. Trucks, SUVs, and vans will be pricier to ship than sedans and coupes.
  • Time of year: The cost of shipping a car fluctuates throughout the year. Summer months and January tend to be the most expensive times to ship a vehicle.
  • Vehicle operability: Inoperable vehicles cost much more to ship than vehicles that are still in driving condition.

While Sherpa Auto Transport reviews speak to higher upfront costs, you could likely end up paying less for the company’s services once the bill of lading arrives. The Price Lock Promise will keep rates in check, regardless of the factors that affect your car transport mid-shipment. It’s worth noting that final payments to carriers can only be made using cash or certified checks, so don’t plan to use your credit card.

Sherpa Auto Transport Shipping Quotes

According to Sherpa Auto Transport reviews, it’s simple to get online quotes from the company. On Sherpa’s website, drivers can put in basic vehicle and route information to receive a free instant quote. This quoted number will then be honored for the duration of your vehicle shipment.

For those who’d prefer to speak with a company representative, Sherpa Auto Transport reviews mention speaking with friendly and helpful sales agents over the phone. Regardless of how customers reach out, Sherpa Auto Transport reviews show that positive experiences are the norm.

Sherpa Auto Transport Services

Sherpa Auto Transport offers a diverse set of services for countless shipping needs. Here are the main car shipping services offered by the company:

  • Door-to-door shipping: Unlike some providers, Sherpa Auto Transport does not offer terminal-to-terminal shipping. This is part of the reason why its prices are a bit higher on average than those from other companies.
  • Enclosed transport: Shipping your vehicle in an enclosed trailer rather than with open transport helps to ensure that cars arrive in perfect condition. This transport type is easier on your vehicle but also significantly more expensive.
  • Expedited transport (limited): If you need to get your vehicle to arrive somewhere in a hurry, Sherpa Auto Transport can offer expedited auto transport in select regions.
  • Foreign and classic car shipping: Not all auto transport companies will ship high-value exotic vehicles, but Sherpa Auto Transport reviews speak favorably of the company’s process.
  • Status updates: You can choose to either automatically receive status updates on your shipment or can make a phone call to the company’s 24/7 support line for information about your car’s location.

All of Sherpa Auto Transport’s truckers hold insurance coverage, so your vehicle should be safe throughout the moving process. If you need to cancel your shipment, expect to pay a $25 dispatch fee before the assignment of a carrier or the amount of your initial payment if after.

Sherpa Auto Transport Reviews

Sherpa Auto Transport reviews online are overwhelmingly positive. The company holds a 4.7-star rating out of 5.0 on Google, based on over 500 reviews. On the Better Business Bureau (BBB), Sherpa Auto Transport has an exceptional 4.9-star rating out of 5.0.

The BBB has also given the company accreditation and an A+ for its strong customer service. Overall, 91.5 percent of reviewers rated this company 5 out of 5-stars.

Positive Sherpa Auto Transport Reviews

Positive Sherpa Auto Transport reviews consistently mention excellent customer experience, transparent pricing, and professional drivers. In fact, 27 percent of reviews positively mention the auto transport driver.

“Everything was as advertised. The driver was the best, nice, customer-focused, helpful, communicated clearly, precise in directions. Great experience from start to finish.”
Bill D. via BBB

“Their customer service person was thorough and professional. Once a driver was secured, he communicated with us and was clear on the schedule. He took his time inspecting the car prior to loading it on the truck.”
Michael D. via Google

Negative Sherpa Auto Transport Reviews

Some Sherpa Auto Transport customers said they received bad experiences from certain drivers who were rude or otherwise unprofessional. However, 40.5 percent of reviews explicitly mentioned how “professional” the company was.

“I had a car shipped from Washington state to Georgia. I paid a significant amount of money to try to ensure the safety of the new vehicle. However, it arrived late, unloaded in the wrong location, with multiple points of damage.”
Sean M. via BBB

“I used Sherpa to ship my car across the country a few months ago … The Sherpa customer service was kind and did their best to help me. I just hope they no longer use this [carrier], as they were rude, disrespectful, and horrible to work with.”
Abby G. via Google

While there are some negative Sherpa Auto Transport reviews lying around, they represent a small percentage of the company’s overall reviews. By and large, customers report having positive experiences with Sherpa Auto Transport.

Sherpa Auto Transport: 4.3 Stars

Sherpa Auto Transport stands as a top choice among vehicle shippers overall. We award the provider 4.3 out of 5.0 stars for its Price Lock Promise and reputation for excellent customer service.

Here’s how our ratings of Sherpa Auto Transport break down by category:

Reputation 4.5
Price 4.7
Services 3.6
Customer Service 4.3

Other Recommendations for Car Shipping

Sherpa Auto Transport reviews show that it’s a solid vehicle shipping company, but it’s still smart to compare car shipping quotes online from multiple companies before making your final decision. Two of the best vehicle shipping companies that are also worth checking out are Montway Auto Transport and Easy Auto Ship.

Montway Auto Transport: Best Overall

With more than 15 years of auto transport industry experience, Montway Auto Transport seems to have nearly perfected the car shipping process. Expect to receive quality service from the provider, as seen by its 4.5-star rating on the BBB and number of positive Montway Auto Transport reviews.

Montway Auto Transport also stands as one of the industry’s cheapest providers, so you’ll likely receive a strong value when you pick the company. On the other hand, you won’t receive guaranteed pricing from Montway, and the auto shipping company doesn’t offer terminal-to-terminal transport services.

Easy Auto Ship: Best Added Benefits

Easy Auto Ship reviews praise the provider for affordable average costs and offer of guaranteed pricing. Since there won’t be any price hikes from Easy Auto Ship mid-shipment, drivers can be comfortable knowing that their vehicle will be moved at a competitive rate.

The company holds an A+ rating from the BBB and 4.6 stars out of 5.0 from customers. Between competitive average rates and strong customer service, Easy Auto Ship is an excellent choice for vehicle shipping services.

Q & A

Is Sherpa Auto Transport a legit company?
Since its founding in 2017, Sherpa Auto Transport reviews revealed it as one of the country's highest-rated car transport companies. The BBB has given Sherpa Auto Transport accreditation and an A+ rating.
Is Sherpa Auto Transport a broker?
Yes, Sherpa Auto Transport is a fully licensed auto transport broker that will arrange services with a car carrier for you. It vets each of its auto transporter partners and holds them accountable to company standards.
What is the best auto transport company to use?
Based on our research, we rate Montway Auto Transport as the Best Overall car shipping company. However, Sherpa Auto Transport, AmeriFreight, Easy Auto Ship, and uShip are also excellent choices for your auto transport needs. It's always best to compare quotes from providers, as some companies may suit your needs better than others.
How do I find a good auto transport company?
A good auto transport company has an established reputation in the shipping industry, affordable or locked-in pricing, comprehensive services, and high customer service ratings. Make sure to read customer reviews and compare quotes between providers to find the best shipper for you.