The 5 Worst Infotainment Systems on the Market
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For all the work that goes into developing infotainment systems, some of them just plain suck.
Considering how much we interact with these interfaces each day, frustration is bound to boil over when dealing with laggy, awkward, and convoluted systems. From circuitous menus that take far too long to navigate to console-mounted controllers that do little more than complicate matters, here’s a list, in no particular order, of some of the worst infotainment systems on the market today.
Subaru Starlink
The tide is slowly turning for Subaru’s Starlink system, and the latest version is lightning quick and easy to use. But until the new Crosstrek and Outback hit the market later this year its availability is limited to the 2017 Subaru Impreza, leaving the rest of the pack with an interface that has more lag than a 2.0-liter TDI. Worse still, most of the system’s multimedia features, including satellite radio, must be run through a smartphone companion app that’s laggy and equally as baffling to use.
Mazda Connect
If there’s one system on the market that proves you shouldn’t judge a book by its cover it’s Mazda Connect. Unfortunately, the cover is about as appealing as spectating a cars and coffee event filled with Ford Mustangs. The interface itself is actually fairly easy to use despite looking outdated and juvenile and features a touchscreen that’s responsive if not overly crisp. Unfortunately, said the touchscreen is locked out once the car gets rolling, leaving the finicky console-mounted control knob as the only option.
Volvo Sensus
Difficult-to-navigate menus, a confusing interface and a complete lack of responsiveness make Volvo’s Sensus system painful to use not to mention more than a little distracting. Its big display and touch-first interface should make it a home run, but the execution is more like striking out on a bunt attempt. It’s not exactly responsive, this despite its massive tablet-like touch display, while its menus are confusing and challenging to navigate.
Lexus Enform
Lexus’ design language is as futuristic as it is beautiful, but the brand’s Enform infotainment system is anything but on both fronts. The interface looks even more outdated than Mazda’s, but worst of all, it goes without a touchscreen in favor of a touch pad on the console that’s tricky to master and anything but rewarding once you do. Even the most mundane tasks — switching between the navigation and audio functions, for example — can be agonizing to execute, a product of the hypersensitive touch pad. On the bright side, it’s better than the stupid joystick that came before it.
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Infiniti InTouch
The good news is Infiniti’s InTouch system lives up to its name with a touch-sensitive screen — two of them, in fact. But that’s where the praise for this system ends, with far too much overlap between the two displays, and quite a bit of lag when scrolling from one to the other. It’s also not exactly attractive and, while not quite as dated-looking as Lexus’ Enform, doesn’t scream modernity.
Dan is AutoGuide.com's Road Test Editor, a long-suffering Buffalo Bills fan, and a car guy since childhood. He enjoys long walks on the beach and long drives just about anywhere the road, track or trail will take him. You'll see him driving around evaluating cars and in front of a camera talking about them. Dan is a member of the World Car of the Year jury.
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Don't forget Mitsubishi MMCS which is a mandatory crapfest. If you don't have it you can't tweak dozens upon dozens of feature like even the rear wiper timing... The maps are a total abomination. The audio settings are frustrating to the point of certainly being geared only for BDSM crowd... Cherry on top... bluetooth audio crash and reboot the unit 3 times a week minimum... I hope Renault will fix this and not just can the brand alltogether...
Add Mercedes-Benz to the dumb list. They don't even have a touch screen! Try to change a radio station when using the nav, it won't happen. Now get into any FCA car with the 8.4 touch screen and you will the most intuitive system on the market. Every page has all of the information you need.