Top 10 Least Dependable Automakers: J.D. Power 2019
The 2019 J.D. Power U.S. Initial Quality Study has been released, so naturally, it’s time to find out which automakers have the least dependable new vehicles.
The annual study examines problems experienced by original owners of new vehicles during the first 90 days of ownership, with initial quality measured by the number of problems per 100 vehicles (PP100). These include all types of issues including those related to the infotainment system and in-car electronics, which make up for a great deal of car-related problems in the modern day.
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This year, J.D. Power found that most vehicle quality stayed flat, with many automakers experiencing a minor dip in initial quality. The bottom stayed mostly the same, although some automakers managed to pull themselves out of their quality rut. There were also a few new additions, such as Alfa Romeo and MINI.
Scroll down to see the full list of the least dependable automakers for 2019.
10. MINI
MIIN had a PP100 score of 107, way more than the industry average of 93, but not nearly the worst in the industry. MINI has struggled with Initial Quality Surveys in the past.
9. Acura
While Honda no longer appears on this list, its luxury brand Acura does. Acura owners reported 110 problems for every 100 vehicles sold.
ALSO SEE: Top 10 Most Dependable Automakers: J.D. Power 2019
8. Chrysler
Unfortunately, Chrysler is essentially a mainstay of this bottom 10 least dependable automakers list and it’s no different this year. Chrysler owners reported 113 problems for every 100 vehicles sold.
7. Subaru
It’s a little surprising to see Subaru on this list, although it also was on the bottom 10 last year. This year, Subaru owners reported 113 problems for every vehicle sold. Subaru has been selling record numbers of vehicles recently and many critics are saying that the Japanese brand is having issues with the increased production, which is leading to more quality issues.
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6. Volkswagen
Volkswagen tied with Chrysler and Subaru with a PP100 score of 113.
5. Volvo
Volvo was slightly worse than Volkswagen, Subaru, and Chrysler with a PP100 score of 114.
4. Alfa Romeo
Unfortunately, Alfa Romeo’s pretty, fun-to-drive cars aren’t very good in regards to initial quality. The brand had a PP100 score of 118. Alfa Romeos have struggled with quality and dependability surveys in the past, so it’s no surprise to see FCA’s Italian brand on this list.
3. Mitsubishi
Mitsubishi made the bottom three with a PP100 score of 121. The brand continues to struggle in North America and many aren’t sure how much longer it can survive here.
2. Land Rover
Land Rover was again toward the very bottom of the list, coming second last with a PP100 score of 123. The British automaker has been featured on lists like this before.
1. Jaguar
Dead last on our list and the worst brand in initial quality according to J.D. Power is Jaguar, which had a PP100 score of 130. Jaguar, which is owned by the same company that owns Land Rover, has struggled with quality in the past.
[Source: J.D. Power]
Sam McEachern holds a diploma in journalism from St. Clair College in Windsor, Ontario, and has been covering the automotive industry for over 5 years. He conducts reviews and writes AutoGuide's news content. He's a die-hard motorsports fan with a passion for performance cars of all sorts.
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