Complaining About Your Car… There's an App for That

Luke Vandezande
by Luke Vandezande

Lodging official complaints about your car just got easier.

The National Highway Traffic Safety Administration (NHTSA) just launched an app for Apple devices that delivers vehicle safety information to drivers. It also lets them file complaints about their cars, subscribe to automatic vehicle recall notices and search for vehicles by make and model. It also gives directions by location to the closest car seat installation site.

“This app takes advantage of the latest technology to ensure that consumers have the real-time information they need to buy safe, drive safe and stay safe.,” transportation secretary Ray LaHood said.

A bar code scanner also makes filling complains easier. Ironically, LaHood made headlines in the past for his outspokenly negative views toward cell phone use. Of course, his anti-cell phone salvos are directed at distracted drivers – something the app isn’t directly linked to.

SEE ALSO: Ray LaHood Further Distracts Distracted Drivers

“If you have a complaint [about your vehicle] you can scan it and then that way it will help fill out the rest [of the forms] when you’re writing the complaint,” NHTSA administrator David Strickland told Automotive News.

According to NHTSA, this is just the first phase for the app. A version for Android devices is on the way and the agency says this is only part of its effort to make it easier for consumers to access and submit information about safety concerns.

Of course, if you don’t have a smartphone, there’s always the AutoGuide.com recalls section.

Luke Vandezande
Luke Vandezande

Luke is an energetic automotive journalist who spends his time covering industry news and crawling the internet for the latest breaking story. When he isn't in the office, Luke can be found obsessively browsing used car listings, drinking scotch at his favorite bar and dreaming of what to drive next, though the list grows a lot faster than his bank account. He's always on <A title="@lukevandezande on Twitter" href="http://twitter.com/lukevandezande">Twitter</A> looking for a good car conversation. Find Luke on <A title="@lukevandezande on Twitter" href="http://twitter.com/lukevandezande">Twitter</A> and <A title="Luke on Google+" href="http://plus.google.com/112531385961538774338?rel=author">Google+</A>.

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