7 Cars Owners Regret Buying the Most

Jason Siu
by Jason Siu

Want to avoid purchasing a car you’ll regret buying?

Consumer Reports has released the findings from its annual owner satisfaction survey, compiling a list of seven vehicles that owners regret buying the most. The publication asked 230,000 vehicle owners to consider all factors including price, performance, reliability, comfort, enjoyment, etc. to determine if they would purchase the car all over again.

SEE ALSO: Five Worst New Cars by Consumer Reports

A model’s satisfaction score is calculated based on the percentage of respondents who answered “definitely yes” to purchasing the vehicle again. The higher the percentage, the higher the satisfaction.

SUV: Jeep Compass / Jeep Patriot

Only 46 percent of Jeep Compass and Jeep Patriot owners would purchase their SUV again. One owner from Texas even went so far as to say that the Compass is “the worst vehicle I’ve ever driven.” Owners noted that the Jeep Compass and Patriot have poor gas mileage and are under equipped for the price. The American automaker is discontinuing both the Compass and Patriot for the 2016 model year and it could be for good reason.

Sporty Car: Hyundai Veloster

In the world of sports cars, the Hyundai Veloster takes the crown with only half its owners saying they would purchase it again. Owners complained about the Veloster’s lack off power while it felt cheaply made and had too hard of a ride. They also noted that the hatch suffered from ease of access, response from a standstill and a tight cabin.

Minivan: Nissan Quest

There aren’t many minivans left in this world, but the Nissan Quest is the one owners regret purchasing the most. Of the respondents, 54 percent said they’d purchase the Nissan Quest again with complaints ranging from cheap materials to Bluetooth friendliness. Owners also had a lot to say about poor visibility, complaints on the continuously variable transmission and poor service at Nissan dealership. It is also worth noting that the Quest received a Poor score on the IIHS small-overlap crash test. Not everything about the Quest is awful however, as some owners praised its comfort and spaciousness.

Luxury Car: Mercedes-Benz CLA

Mercedes-Benz’s entry-level offering might be too entry level for some. Only 55 percent of Mercedes-Benz CLA owners would purchase their vehicle again, saying that the German automaker made too many compromises to make the CLA affordable. Complaints include stiff suspension, compact size, general discomfort, rough and noisy ride and tires needing to be replaced too early. Perhaps the biggest complaint was that the CLA felt “too cheap” for a Mercedes-Benz model.

Family Sedan: Nissan Altima

From the pool of Nissan Altima owners, 58 percent said they’d purchase the sedan again. Complaints were varied on the Altima, with many owners complaining about the seats. Some praised their comfort while others noted that they were a true problem. Although Consumer Reports did mention that the discrepancy could be with the base seats compared to the upgraded ones with more adjustments. Other notable issues with the family sedan include handling complaints with owners adding that the vehicle is horrible and irritating to drive. The good news? Some were happy with the Altima’s fuel economy and ride comfort and the model did just get an overhaul for the 2016 model year.

Pickup Truck: Nissan Frontier

The Nissan Frontier is the longest-running model without a redesign in the pickup truck category, and perhaps its age is starting to show. Of those surveyed, 60 percent said they would purchase it again with owners frequently pointing their fingers at poor fuel economy and a wide turning radius. More interesting, owners did say that the Frontier was suitable for road trips.

Overall Car: Kia Rio

And the overall car that owners regret purchasing the most? The Kia Rio. Only 40 percent of current owners would purchase it again and the Kia Rio was the least satisfying car overall in the latest survey. While some owners thought the Rio was adequate for commuting, most had criticisms about its backseat, lack of cargo space and features. Owners also noted that the Rio’s mileage is overstated and the ride comfort is poor.

Jason Siu
Jason Siu

Jason Siu began his career in automotive journalism in 2003 with Modified Magazine, a property previously held by VerticalScope. As the West Coast Editor, he played a pivotal role while also extending his expertise to Modified Luxury & Exotics and Modified Mustangs. Beyond his editorial work, Jason authored two notable Cartech books. His tenure at AutoGuide.com saw him immersed in the daily news cycle, yet his passion for hands-on evaluation led him to focus on testing and product reviews, offering well-rounded recommendations to AutoGuide readers. Currently, as the Content Director for VerticalScope, Jason spearheads the content strategy for an array of online publications, a role that has him at the helm of ensuring quality and consistency across the board.

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  • There are many: Chevrolet Aveo, in my case.

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