The 2019 J.D. Power U.S. Initial Quality Study has been released, giving us a look at the most dependable automakers and new vehicles.
The annual study examines problems experienced by original owners of new vehicles during the first 90 days of ownership, with initial quality measured by the number of problems per 100 vehicles (PP100). These include all types of issues including those related to the infotainment system and in-car electronics, which make up for a great deal of car-related problems today.
This year, J.D. Power found that most vehicle quality stayed flat, with many automakers experiencing a slight dip in initial quality. Korean automakers led the way once again, however, they managed to widen their gap over their rivals even further in the past 12 months.
Here are the top 10 most dependable automakers for 2019, according to J.D. Power.
Toyota had an average of 90 problems reported per 100 vehicles, placing it just above the industry average of 93. It should be no surprise to see the Japanese automaker on this list.
Tieing with Toyota but ranked higher in J.D. Power’s list is Toyota’s luxury brand, Lexus. It also had 90 problems reported per 100 vehicles.
Fiat Chrysler typically scored poorly in quality studies such as this, but its Dodge brand tied with Lexus and Toyota this year, with 90 problems reported per 100 vehicles. This may be because Dodge has an aging lineup and is thus not introducing new equipment, meaning they’ve had time to iron out any issues.
Nissan was well above the industry average with 86 problems reported per 100 vehicles, a bit of good news for a brand that has been embroiled in corporate controversy in recent months.
Narrowly edging out Nissan for sixth was Chevrolet with 85 problems reported per 100 vehicles.
Lincoln was another American brand to rank well on J.D. Power’s list, with its PP100 score of 84 enough to break into the top five.
It was the non-luxury Ford brand that did even better, however. The Blue Oval had 83 problems experienced per 100 vehicles, making it the best non-Korean brand for initial quality.
Best of the rest was Hyundai, which had just 71 problems reported per 100 vehicles.
It was almost a dead heat between Hyundai and Kia, with the latter having 70 problems reported per 100 vehicles.
Absolutely crushing it in initial quality is Genesis, which was way below the industry average with just 61 problems reported per 100 vehicles. Pat yourselves on the back, Hyundai-Kia.
[Source: J.D. Power]