The extended warranty provider autopom! reviews very well. It holds high ratings from industry experts and customers alike, but does that mean it’s the best choice for you?

In this article, we’ll see what motorists have to say about autopom! and review the California-based company’s vehicle service contracts for ourselves. Then, we’ll compare autopom! to other best extended warranty companies to help you make the best decision for your vehicle protection.

If you’d like to go ahead and get a free, personalized quote from autopom!, call or click below.

 
 
 
 
★★★★½
autopom! is our pick for best customer experience.

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Autopom! Highlights

Overall Rating 4.2
Reputation 4.6
Coverage 4.1
Price 4.1
Transparency 4.3
Customer Service 4.1

Autopom! stands for “automotive peace of mind” and is an extended warranty provider headquartered in Lake Forest, CA. It has been in business since 2010 and holds close ties with the insurance industry. All of its plans are administered by Mercury Insurance Group, United Car Care, Enterprise Financial Group, or Royal Administration. Each of these insurance companies has an A rating from AM Best.

Autopom! reviews are overwhelmingly positive. The company has a 4.59 out of 5.00-stars customer review rating with the Better Business Bureau (BBB) and a 4.2 Trustpilot TrustScore.

Autopom! Extended Auto Warranty Coverage

There are four coverage options offered by autopom!:

  • Exclusionary: Extensive plan that covers nearly all mechanical and electrical vehicle components
  • High-Level: Covers most major systems, including the engine, transmission, transfer case, drive axle, steering, electrical, air conditioning, braking, cooling, and fuel system
  • Mid-Level: Covers powertrain components and some components of the steering and braking systems
  • Powertrain-Plus: Offers protection for your car’s major systems, including the engine, transmission, transfer case, drive axle, differential assembly, air conditioning, and basic electrical components

Autopom! has a number of different contracts within each level of coverage. Warranty plans between different administrators vary a little in coverage terms and details. In some cases, plans are classified as mechanical breakdown insurance (MBI). MBI plans are only available in certain states, such as California.

According to some autopom! reviews, MBI coverage policies are more comprehensive and less expensive than vehicle service contracts. This may be because MBI plans are regulated by the state insurance commissioner, and vehicle service contracts are not.

Coverage Highlights

Longest Term Available 7 years/150,000 miles
Transferrable
Vehicle Eligibility Vehicles up to 14 model years old
Contract Waiting Period 30 days/1,000 miles
Vehicle Service Locations Any authorized, licensed repair facility in the US and Canada

Autopom! will not cover limited production or high-performance vehicles. It also does not cover any vehicle that has been declared a lemon (a vehicle with severe manufacturing defects).

To keep your autopom! contract valid, you must maintain the manufacturer’s recommended service schedule and keep verifiable receipts. Light commercial use is allowed for covered vehicles, but you must pay a surcharge.

In addition to covering repairs for listed components, autopom! service contacts come with these additionals benefits:

  • Rental car reimbursement
  • Interest-free payment plans
  • 24-hour roadside assistance and towing
  • Trip protection (protection from road hazards like potholes and nails)
  • Trip interruption reimbursement

Autopom! Cost

The cost of an autopom! extended warranty is determined by your vehicle model and age. Different plan administrators will also offer different options, and your final price will be determined by your level of coverage and chosen deductible.

With most autopom! contracts, you can choose between several deductible options. We reached out for quotes on a 2017 Ford Explorer with 45,000 miles and were given the following prices for a $100-deductible plan:

Autopom! Plan Term Length Price Down Payment Final Cost Cost Per Year of Coverage
Exclusionary 5 years/100,000 miles $136.04 for 24 months First payment $3,264.96 $652.99
Powertrain-Plus 5 years/75,000 miles $106.24 for 24 months First payment $2,549.76 $509.95

Our price analysis found that the average cost per year of coverage for a bumper-to-bumper plan is around $800, and the average cost per year of coverage for a powertrain plan is around $600. This means that rates for autopom! Exclusionary and Powertrain-Plus plans are both a bit lower than average.

This price analysis is for an autopom! vehicle service contract. Based on autopom! reviews, autopom! MBI policies may be even cheaper than its vehicle service contracts. Keep in mind that MBI policies are only available in certain states.

Quotes and Claims Processes

To get an autopom! quote for yourself, you can visit the website or call, and be ready with your vehicle make, model, and vehicle identification number (VIN). When we asked for a quote, the wait time was very short, and the entire quote process took less than 10 minutes.

Autopom! reviews indicate that the quotes process is pleasant and easy for most customers. Customer service representatives are excellent at matching motorists with policies based on coverage needs.

Claims

The claims process is fairly standard. Bring your vehicle to a licensed repair shop, and give your vehicle protection plan information to the service manager. The service manager will contact your plan administrator for authorization after performing a diagnostic. Assuming your car repair is covered, the plan administrator pays all fees, and you only pay your deductible (if you have one).

One of the strongest selling points for an autopom! contract is that the company makes a special effort to help customers with claims. While claims are administered by third-party administrators, autopom! will intervene on a customer’s behalf if it seems a claim is unfairly denied.

Autopom! does not pay out claims itself, so it has a vested interest in ensuring customer satisfaction and making sure as many claims are fulfilled as possible.

Autopom! Reviews and Ratings

Autopom! reviews are extremely positive. The company holds an A+ rating from the BBB. Additionally, there is only a single customer complaint on the BBB website in the past three years.

Many customers report that when claims were denied by plan administrators, autopom! stepped in to resolve the issue. One customer even mentioned that the CEO of autopom! personally assisted with his claims service.

Customers who leave negative feedback generally complain about claims being denied. However, this is an issue with the contract administrator, not autopom!. Whenever such reviews were left, an autopom! representative was quick to contact the customer to assist with the claim.

Autopom! Extended Warranty: 4.2 Stars

Autopom! offers standard contract options at relatively low prices. By working through several third-party contract administrators, autopom! is able to offer vehicle service contracts and mechanical breakdown insurance in all 50 states.

What makes autopom! stand out is its commitment to ensuring that customer claims are fulfilled. On its website, autopom! says that it makes customer claims servicing a priority, and autompom! reviews back this up. For these reasons, we recognized autopom! for having the Best Customer Experience.

To see how much you would pay for an autopom! policy, call or follow the link below for a free quote.

 
 
 
 
★★★★½
autopom! is our pick for best customer experience.

Top Recommendations for Extended Car Warranties

Before buying an extended warranty, it’s always a good idea to compare quotes from multiple providers. Every customer has different needs, and there is no single best provider for everyone. Here are our two highest-rated recommendations:

Endurance: 4.6 Stars

While Endurance does not offer contracts in California, it is available everywhere else. It is a respected company with a Trustpilot score of 4.4 based on more than 3,400 reviews. Endurance sells comprehensive coverage plans and has some of the best coverage in the industry.

Our team’s Endurance warranty review found that the provider also has some of the best additional perks of any company. All plans come with one year free of Elite Benefits, which provides:

  • Roadside assistance
  • Total loss protection
  • Collision discount
  • Key fob replacements
  • Tire repair/replacements (two per year)
  • Endurance mobile app
 
 
 
★★★★★
Endurance is our pick for best direct provider with its comprehensive coverage options.
 

CARCHEX: 4.4 Stars

CARCHEX has over two decades of industry experience and this provider holds an A+ rating by the BBB. It has logged around 120 customer complaints in the past three years, which is exceptionally low for a company of its size.

We like CARCHEX because it offers some of the best customer service, like autopom!. Customer service hours are a little longer than many competitors, and response times are very fast. In our experience, the process of getting a quote from CARCHEX takes less than 10 minutes.

 
 
★★★★★
Our research found this provider to have the best service.
 

Methodology

Our review team prides itself on sharing accurate and unbiased information with consumers. We have accumulated data from dozens of extended auto warranty companies to formulate our rankings of the industry’s best providers. Companies receive a score out of 5.0 overall, as well as a rating in each of the following categories:

  • Price: Comparing providers can be difficult due to the many factors that influence cost. To determine this score, we employ a secret shopper analysis using different vehicles, mileages, warranty plans, and locations.
  • Coverage: A wide variety of coverage is essential to support the differing needs of customers. We take into account the number of extended car warranty plans available, term limits, exclusions, and additional benefits.
  • Customer Service: The level of customer service and care provided by an extended warranty company is an important consideration. Our review team sifts through customer reviews and complaints from reputable sources such as the Better Business Bureau (BBB) and Trustpilot. We also consider the responsiveness of each company’s customer service team based on our secret shopper analysis.
  • Reputation: Good extended warranty providers consistently provide quality experiences. Our team takes into account BBB ratings and the company’s history of reliable service when giving this score.
  • Transparency: Customers value a commitment to open and honest communication when it comes to vehicle service contracts. Our team of experts takes into account the availability of money-back guarantees and sample contracts.