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#j-d-power
Jaguar #1 in Sales Satisfaction, Says J.D. Power
Jaguar has once again been awarded the top spot in the J.D. Power & Associates Sales Satisfaction Index (SSI) Study. After missing out for 2007, Jaguar’s return to the top of the list is the company’s fourth first-pace ranking in the past five years.
The Study, which has been run by J.D. Power for the past 22 years, is based on responses from 35,805 new-vehicle buyers who registered their vehicles in May 2008. The survey is based on five factors: the dealership facility, the sales staff, the paperwork and finance process, the delivery process and the vehicle price.
For 2008 Jaguar also placed first in the J.D. Power & Associates Customer Service Index (CSI) Study for the second year in a row.
Official release after the jump: