#j-d-power

Mitsubishi has the lowest reported problems per 100 vehicles in Germany, an interesting revelation seeing as the automaker struggles so much in other markets.

The 2016 J.D. Power Sales Satisfaction Index Study has been released and there’s a surprising automaker at the top of the list.

Millions of owners aren’t having their recalled vehicles fixed.

For the 12th year in a row, Porsche tops the J.D. Power APEAL Study.

The 2016 installment of J.D. Power’s annual Initial Quality Study (IQS) was just released and it’s full of unexpected news.

The J.D. Power 2016 U.S. Auto Insurance Study has been released and overall customer satisfaction has declined.

Not everyone is enjoying all those new, high-tech features in modern cars.

J.D. Power just released the results of its second-annual 2016 Tech Choice Study, showing clear generational divides in areas of driver-assistance systems, entertainment features and alternative-mobility solutions.

Not all automakers offer the same level of customer service when it comes to getting your car fixed or maintained.

Overall customer satisfaction with dealer service rose in 2016.

Audi now ranks highest in satisfaction with dealer service among luxury brands.

High-tech features are proving more problematic than beneficial for some new car owners.

For the fifth straight year, Lexus is the top brand brand in the J.D. Power Vehicle Dependability Study while Dodge sits at the bottom. 

The J.D. Power 2015 U.S. Sales Satisfaction Index (SSI) Study results are in and overall sales satisfaction has improved slightly compared to last year.

A new J.D. Power Study has found that many of the latest automotive technologies go unused by drivers.