2015 Cadillac Escalade Delays Frustrating Dealers
Customers hoping to pick up a new Cadillac Escalade are walking away from GM dealerships thanks to delays in the SUV’s rollout.
GM says that logistic issues along with lengthy quality assurance inspections have been holding back Escalades from getting into the hands of customers. One dealer claims that he has had four customers walk away after waiting for weeks, while about a dozen customers have already put down deposits but are still waiting.
SEE ALSO: 2015 Cadillac Escalade Review
The time it takes for the Escalade to go from assembly to dealership delivery was sitting at a four week average at the beginning of the summer, though as of last week the average was sitting at two weeks. Kurt McNeil, head of GM’s U.S. sales operations and interim Cadillac sales chief told Automotive News that by September 1, that time will be down to one week.
Dealers are especially frustrated because Escalade customers tend to be big spenders, and now they are being forced to tell them that the delivery date of their new $72,000 SUV is unknown, and could be weeks away. As one dealer puts it, “The ball is at the goal line. They just need to get me the car.”
GALLERY: 2015 Cadillac Escalade
[Source: Automotive News]
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Stephen covers all of the day-to-day events of the industry as the News Editor at AutoGuide, along with being the AG truck expert. His truck knowledge comes from working long days on the woodlot with pickups and driving straight trucks professionally. When not at his desk, Steve can be found playing his bass or riding his snowmobile or Sea-Doo. Find Stephen on <A title="@Selmer07 on Twitter" href="http://www.twitter.com/selmer07">Twitter</A> and <A title="Stephen on Google+" href="http://plus.google.com/117833131531784822251?rel=author">Google+</A>
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