Genesis Launches Dedicated MyGenesis Web Portal for Owners

The site will help to improve the Genesis ownership experience for customers, the automaker says. They will be able to access personalized vehicle information through the site, from the number of miles until their car’s next service to vehicle health reports, recall alerts and more. They can also book vehicle pick up and drop off through Genesis Service Valet, watch how-to videos for tech features such as Bluetooth and Smart Cruise Control and access connected services such as remote start and climate control.

“At Genesis, we believe that time is the ultimate luxury,” said Genesis USA director Erwin Raphael. “MyGenesis is designed to further enhance the ownership experience by making it faster and easier to access many of the benefits of being a Genesis owner. With MyGenesis, we aim to deliver on the Genesis brand promise of a seamless digital experience.”

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The launch of MyGenesis supplements the Genesis Connected Service app, which owners receive a free three-year subscription to upon purchasing their vehicle. The app allows users to remote start their vehicles, lock and unlock the doors and search destinations that can be sent to the car’s navigation system. The app also features a curfew alert function and a ‘Car Finder’ feature.

Genesis has launched a myriad of apps and services that aim to make life easier for its customers. The Genesis Virtual Guide app, launched this past summer, helps to show consumers their vehicle’s different features. It’s joined by Genesis Skills for Amazon Alexa and Google Home programs, which allows users to communicate with their vehicles through their Alexa or Google Home device.

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