Vehicle Assurance Extended Auto Warranty Review

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Have you recently received a mailer for a Vehicle Assurance extended auto warranty? Or maybe you’re considering an extended car warranty and browsing possible options. In either case, it’s a good idea to practice due diligence and research any vehicle service contract provider before you sign up for coverage.

We’ve reviewed the best extended car warranty companies in the industry, looking at factors like coverage options, cost, claims process, and customer reputation. In this article, we’ll see how Vehicle Assurance compares in each category.

The best way to find the cheapest vehicle coverage is to compare free quotes from a number of providers. You can start reaching out to our top recommended providers by clicking above.

Vehicle Assurance uses known contract administrators and provides reasonably priced service contracts. However, nothing about the company stands out against the host of other options on the market. Contract terms are not exceptionally high, and coverage is standard. While the price options are fair, the company has a poor online reputation.

You are probably better off seeking an extended service plan elsewhere.

The cost of a Vehicle Assurance aftermarket car warranty will vary depending on the age, mileage, and model of your vehicle. Older vehicles and specialty cars are more expensive to maintain, thus more expensive to cover.

We called Vehicle Assurance for a quote for a 2017 Ford Explorer with 45,500 miles. The representative provided us with the following offer for Platinum Plus Protection. (Note that your own quotes may differ.)

If your vehicle breaks down, be sure to take any reasonable steps to protect it from sustaining additional damage. Try to get it to a repair shop as quickly as possible. It is recommended that you have your vehicle serviced at a dealership, but you can take your car to any mechanic certified by the National Institute for Automotive Service Excellence (ASE®).

Once your vehicle is safely parked at a repair shop, authorize a teardown service and call your plan administrator for approval before any repairs begin. If your claim is approved, the administrator will pay the repair facility directly and you pay only your deductible.

Vehicle Assurance does not have the best customer reputation. Though it has a solid B+ rating from the Better Business Bureau (BBB), its BBB page also includes the following alert:

Better Business Bureau is urging consumers to use caution when considering doing business with Vehicle Assurance, an extended auto service contract company. BBB has received a pattern of complaints alleging consumers receiving unsolicited phone calls and mailers, misleading sales tactics, failure to honor the contract, and poor customer service.

We have seen similar BBB alerts for other extended warranty companies. It is not uncommon for extended warranty providers to practice aggressive marketing techniques, but it is a red flag. More reputable providers do not need to resort to such irritating tactics.

At the time of publication, Vehicle Assurance also holds just a 1.0 out of 5.0-star rating from customers on the BBB, but this is based on under 20 reviews, so it likely does not represent the views of all contract holders.

Endurance is steadily becoming a giant in the extended car warranty market. It has been named on the Inc. 5000, a list of the fastest-growing companies in the US, every year since 2015. Endurance offers six coverage levels that range from basic engine protection to exclusionary bumper-to-bumper warranties, and some plans come with included coverage for routine maintenance services.

The company administers its own contracts, which means that whether you’re getting a quote or filing a claim after a breakdown, you’ll be working with the same customer care team. This also means there’s no middleman to slow down the claims process.

You can get a free, personalized Endurance extended warranty quote by clicking below.

Our rating: 4.6 out of 5.0

Endurance is our pick for best coverage with its comprehensive warranty options.

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(888) 650-5952

CARCHEX is another fast-growing and respected provider. It has been featured on the Inc. 5000 list of fastest-growing companies eight times, most recently in 2018. The company has five coverage plans to choose from and can cover vehicles up to 250,000 miles, which are some of the longest term limits in the industry.

CARCHEX has an excellent reputation. This provider has an A+ rating from the BBB and many positive customer reviews. CARCHEX also partners with industry leaders like CARFAX and Kelley Blue Book, which adds to its credibility.

You can click below to reach out to CARCHEX for a free extended warranty quote.

Our rating: 4.4 out of 5.0

Our research found this provider to be the best for used cars.