ASC Warranty: Reviews, Costs, and Coverage Plans
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ASC Warranty, also known as Auto Services Company, provides extended auto warranty coverage with low deductibles. In this article, we’ll break down the costs, coverage, claims process, and customer reviews of ASC Warranty to discover if it covers your needs and budget.
Whether you’ve already been pitched an ASC Warranty or are just looking into an extended warranty, it’s smart to consider your options. Along with learning about the best extended car warranty companies, make sure to compare plans from multiple warranty providers.
Table of contents
ASC Warranty Review: 3.5 Stars
The fact that ASC Warranty coverage is sold exclusively through dealers makes it difficult to gauge the company's pricing. This also means that you'll need to purchase ASC coverage at the same time that you buy your vehicle, which is not ideal. Still, ASC Warranty plans stand as a solid choice for many drivers.
ASC Warranty Overview
Overall Rating |
3.5 |
|---|---|
Reputation |
4.0 |
Coverage |
4.0 |
Price |
See dealership |
Transparency |
3.0 |
Customer Service |
3.5 |
ASC Warranty has been in business since 1986 and is headquartered in Mountain Home, Arkansas. It is only available through dealerships and must be purchased when you buy a vehicle. All ASC Warranty contracts are insured by the American Bankers Insurance Company.
ASC Extended Auto Warranty Coverage
Below, you'll find an overview of what makes each extended warranty plan stand out:
Drivetrain “Plus” |
Platinum Drivetrain |
Deluxe |
Factory Type Coverage |
|
|---|---|---|---|---|
Engine |
✓ |
✓ |
✓ |
✓ |
Automatic Transmission |
✓ |
✓ |
✓ |
✓ |
Standard Transmission |
✓ |
✓ |
✓ |
✓ |
Drive Axle Assembly |
✓ |
✓ |
✓ |
✓ |
Water Pump |
✓* |
✓ |
✓ |
✓ |
Alternator |
✓* |
✓ |
✓ |
✓ |
Starter |
✓* |
✓ |
✓ |
✓ |
Air Conditioning |
✓ |
✓ |
✓ |
|
Radiator |
✓ |
✓ |
✓ |
|
Fuel Pump |
✓ |
✓ |
✓ |
|
Front Suspension |
✓ |
✓ |
||
Steering |
✓ |
✓ |
||
Master Cylinder |
✓ |
✓ |
||
Battery |
✓ |
✓ |
||
Alternator |
✓ |
✓ |
||
Exclusionary |
✓ |
*Limited to partial reimbursement for half the cost of parts and labor.
It's somewhat difficult to find information about ASC Warranty's offerings because the company doesn't provide sample contracts on its website. This is common for extended warranties offered by dealerships.
ASC Warranty Benefits
All ASC Warranty plans come with multiple benefits that can add peace of mind in the event of a mechanical breakdown. Below, we've listed out a few of the most common:
- 24/7 roadside assistance
- Emergency towing services
- Battery jump-starts
- Flat-tire assistance
- Fuel delivery services
These services are provided throughout your coverage term and will be offered even if the reason for a breakdown is unrelated to parts covered by your mechanical protection plan.
One final pro of an extended warranty from ASC is that all of the company's plans come standard with a 30-day money-back guarantee. After that, you’ll receive a prorated refund when you cancel a contract.
ASC Warranty Cost
The cost of an extended warranty depends on your specific vehicle. Makes and models have varying average repair costs, and vehicle service contract prices change to reflect this. Vehicles with greater mileage will generally be more expensive to cover under a warranty since older vehicles are more prone to issues.
ASC Warranty plans usually come with no deductibles, meaning that you may face a higher upfront cost. To find out exactly how much your ASC Warranty could cost, contact your vehicle dealer.
Factors that Affect Car Warranty Costs
Expect the cost of your ASC Warranty to depend largely on the following factors:
- Your vehicle's manufacturer, age, make, and model
- The mileage on your car
- Your chosen coverage level
- The deductible on your warranty plan
Since ASC Warranty typically offers $0 deductibles, expect prices to sit slightly higher than from some of the competition. On the other hand, you won't have to pay as much out of pocket when an unexpected mechanical breakdown occurs.
ASC Warranty Quotes and Claims
To get a quote from ASC, you'll need to contact a dealership that sells ASC Warranty contracts. Contact the company directly to learn which dealers near you offer its extended warranty plans. There is a live chat feature on ASC’s website, but our review team was not successful in getting it to work.
Once you have coverage and need to file a claim, you can contact ASC Warranty by calling 800-264-5090 or emailing claims@ascwarranty.com.
The claims process for ASC Warranty is pretty standard:
- Bring your car to a licensed repair facility.
- Give the mechanic your policy number and current vehicle mileage, and the repair tech will contact the ASC Warranty claims department.
- Authorize a diagnosis inspection. A claims adjuster will review your information and grant permission if the repair is covered. ASC Warranty will then pay the repair shop directly.
ASC Warranty receives relatively strong marks for its quotes and claims processes, so you're unlikely to face problems in either situation.
ASC Warranty Reviews
ASC Warranty holds an A+ rating from the Better Business Bureau (BBB) and receives a stellar 4.7 stars out of 5.0 from over 150 reviews. Most drivers say the company is responsive, efficient, and follows through with its car warranties.
On the other hand, there have been some complaints about ASC Warranty claims services. In most cases, these came from people who didn't fully understand the coverage provided by an ASC extended warranty. Make sure to read your vehicle service contract in full so you'll know your coverage limits.
In cases where customers complained to the BBB about coverage, ASC Warranty regularly offered to refund the cost of the contract.
Other Top Extended Car Warranty Companies
CarShield: Best Value
In our CarShield review, we found that the company combines extensive coverage options with low prices. CarShield contracts are available in all 50 states, and it's one of the most popular warranty companies around. Added perks with CarShield vehicle service agreements include roadside assistance, towing, and rental car reimbursement.
CARCHEX: Best for Used Cars
In the past 20 years, CARCHEX has earned multiple industry awards and a legion of loyal customers. It also partners with reputable companies like CARFAX and the Kelley Blue Book.
CARCHEX offers five levels of coverage with mileage limits that extend as high as 250,000 miles. With various types of plans and deductible options, CARCHEX extended warranties are highly customizable.
Methodology
Our review team prides itself on sharing accurate and unbiased information with consumers. We have accumulated data from dozens of extended auto warranty companies to formulate our rankings of the industry’s best providers. Companies receive a score out of 5.0 overall, as well as a rating in each of the following categories:
- Price: Comparing providers can be difficult due to the many factors that influence cost. To determine this score, we employ a secret shopper analysis using different vehicles, mileages, warranty plans, and locations.
- Coverage: A wide variety of coverage is essential to support the differing needs of customers. We take into account the number of extended car warranty plans available, term limits, exclusions, and additional benefits.
- Customer Service: The level of customer service and care provided by an extended warranty company is an important consideration. Our review team sifts through customer reviews and complaints from reputable sources such as the Better Business Bureau (BBB) and Trustpilot. We also consider the responsiveness of each company’s customer service team based on our secret shopper analysis.
- Reputation: Good extended warranty providers consistently provide quality experiences. Our team takes into account BBB ratings and the company’s history of reliable service when giving this score.
- Transparency: Customers value a commitment to open and honest communication when it comes to vehicle service contracts. Our team of experts takes into account the availability of money-back guarantees and sample contracts.
Q & A
What does ASC Warranty cover?
An ASC Warranty can stretch from a basic powertrain plan up to the exclusionary protection found in Factory Type Coverage.
Where can I use my ASC Warranty?
A vehicle covered by ASC Warranty can be taken to any facility certified by the National Institute for Automotive Service Excellence (ASE).
What is ASC Warranty?
ASC Warranty is an extended warranty provider based in Mountain Home, Arkansas. The company offers extended protection for vehicles that's offered by dealerships.
Does an ASC Warranty cover the alternator?
The alternator is covered by Factory Type Coverage and Deluxe plans from ASC Warranty. You won't get alternator coverage with Platinum Drivetrain or Drivetrain "Plus" coverage, though.
Stephen Kenney is a writer and editor who focuses on car insurance, auto financing, and vehicle shipping services. He's a graduate of UNC-Chapel Hill and has experience covering categories ranging from travel to sports to environmental sustainability. In his free time, Stephen enjoys going on long-distance runs, trying out new recipes, and exploring his adopted hometown of Cincinnati.
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